Desa (V)VC42N installation manual Brick Liner Models BL42DASA

Page 29

TROUBLESHOOTING

29

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads to TP & TPTH terminal

 

 

 

properly connected

 

on control valve

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

 

Slight smoke or odor during initial opera-

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

tion

 

and logs curing

 

operation

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position

burner is lit

 

when burner is cold

 

and let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

 

propane/LP or natural gas company

 

 

3.

Dirty or partially clogged burner ori-

3.

Clean burner (see Cleaning and Main-

 

 

 

fice

 

tenance, page 27) or replace burner

 

 

 

 

 

orifice

 

 

 

 

 

 

Glass soots

1.

Debris around burner air mixer

1.

Inspect the opening at the base of the

 

 

 

 

 

burner by removing log/grate assem-

 

 

 

 

 

bly to see that it is NOT packed with

 

 

 

 

 

any type of material [see Installing

 

 

 

 

 

Brick Liner Models BL42DA(SA) and

 

 

 

 

 

BL42DHA(SA)] for log/grate removal

 

 

2.

Improper vent configuration

2.

Check venting configuration specifica-

 

 

 

 

 

tions

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

116236-01D

www.desatech.com

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Contents Save this manual for future reference For Your SafetyFor Your Safety What to do if YOU Smell GAS Safety Information Table of ContentsLocal Codes Product IdentificationLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation 40 1/8 48 1/4 Horizontal Vent 26 1/2 Vertical Vent ClearancesTermination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Siding Standoff Combustible Vertical Horizontal H Horizontal Termination ConfigurationsCorner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationFireplace Installation Venting InstallationInstalling Optional Blower Accessories Check GAS TypeBlower see Figure Model BKT InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Or servicing. Correct all leaks at once Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Removing Louver Panels Installing Remote ReceiverREMOVING/REPLACING Glass Door Removing Glass Doors Installing Lava Rock and Glowing EmbersCleaning Glass Door For Your Safety Read Before Lighting Installing Brick Liner Models BL42DASA and BL42 DhasaOperating Fireplace Lighting InstructionsTo Turn OFF GAS Manual Lighting ProcedureTo Appliance Optional HAND-HELD Remote OperationManual Mode Safety FeaturesAuto Thermostatic Mode ON/OFF Series Model HRC100Pilot Assembly Operating Optional Blower AccessoryInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatGlass Door Cleaning and MaintenancePilot and Burners LogsObserved Problem Possible Cause Remedy TroubleshootingBrick Liner Models BL42DASA Above Gas leak. See Warning statementSpecifications Service Hints Replacement PartsTechnical Service Parts Under WarrantyIllustrated Parts Breakdown CGCDV42NR, CGCDV42PR Series Parts ListModels 19 18 Burner Assembly for Models Accessories Owners Registration Form Postage Required 116236-01D Keep this Warranty Warranty Information
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