Desa (V)VC42N Replacement Parts, Specifications Service Hints, Technical Service

REPLACEMENT PARTS SPECIFICATIONS SERVICE HINTS TECHNICAL SERVICE

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REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESAʼs Customer Service Depart- ment at 1-866-672-6040.

When calling DESA, have ready

•your name

•your address

•model and serial numbers of your fireplace

•how fireplace was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

•model number of your fireplace

•the replacement part number

SPECIFICATIONS

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•fireplace will not produce specified heat

•propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESAʼs Customer Service Depart- ment at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESAʼs technical service web site at www.desatech.com.

	NG Models	Propane/LP Models	High Altitude (-HA) Models
Btu	25,000/36,000 Btu/hr	23,000/33,000 Btu/hr	25,000/36,000 Btu/hr
Gas Type	Natural	Propane/LP	Natural
Ignition	Piezo	Piezo	Piezo
Manifold Pressure	3.5" w.c.	10.0" w.c.	3.8" w.c.
Minimum Inlet	5.5" w.c.	11.0" w.c.	5.5" w.c.
Supply Pressure
Dimension (H x W x D) Fireplace
(Actual size of firebox.	40" x 48" x 23 1/2"	40" x 48" x 23 1/2"	40" x 48" x 23 1/2"
Measurements do not include	1016 x 1219 x 599 mm	1016 x 1219 x 599 mm	1016 x 1219 x 599 mm
nailing flanges or standoffs).
Carton	41" x 51" x 24"	41" x 51" x 24"	41" x 51" x 24"
	1041 x 1295 x 610 mm	1041 x 1295 x 610 mm	1041 x 1295 x 610 mm
Weight, lbs/kg*
Fireplace	197 lbs/89 kg	197 lbs/89 kg	197 lbs/89 kg
Shipping	200 lbs/91 kg	200 lbs/91 kg	200 lbs/91 kg

116236-01D www.desatech.com