Desa CGN12 Service Hints Replacement Parts, Parts Under Warranty, Parts Not Under Warranty

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SPECIFICATIONS

SERVICE

HINTS

REPLACEMENT PARTS

B.T.U. (Variable)

6,000/12,000

Type Gas

Natural Only

Ignition

Piezo

Pressure Regulator Setting

3" W.C.

Inlet Gas Pressure (inches of water)

 

Maximum

10.5"

Minimum

4"

Dimensions, Inches (H x W x D)

 

Heater

20 1/2 x 13 1/2 x 5

Carton

25 x 16 11/16 x 7 1/2

Weight (pounds)

 

Heater

14

Shipping

17

When gas pressure is too low

pilot will not stay lit

burner(s) will have delayed ignition

heater will not produce specified heat

When gas quality is bad

pilot will not stay lit

burner(s) will produce flames and soot

heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.

Note: Use only original replacement parts. This will protect your warranty cover- age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealer from whom you purchased this product. If they cannot supply original replacement part(s), call DESA International’s Technical Service Department at 1-800-323-5190 for referral information.

When contacting your dealer or DESA International, have ready:

your name

your address

model number of your heater

how heater was malfunctioning

type of gas used (propane or natural gas)

purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they cannot supply original replace- ment part(s), call DESA International’s Parts Department at 1-800-972-7879.

When calling DESA International, have ready:

model number of your heater

the replacement part number

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualContents Safety Information Safety Information Safety Device Local Codes Unpacking Product FeaturesProduct Identification Piezo Ignition SystemInstallation Items Check GAS TypeLocating Heater Marking Screw Locations Installing Heater to WallFolding Anchor Installing Two Mounting ScrewsPlacing Heater On Mounting Screws Connecting to GAS Supply Checking GAS Connections Pressure Testing GAS Supply Piping SystemManual Shutoff Valve Pressure Testing Heater GAS ConnectionsFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Pilot Burner Patterns To Select Heating LevelInspecting Burner Manual Lighting ProcedureTo Turn OFF GAS to Appliance Pilot Flame PatternCorrect Burner Flame Pattern Burner Flame PatternODS/PILOT and Burner Orifice Cleaning and Maintenance Trouble ShootingCabinet Air PassagewaysFlame to go out. This Control knob set be Technical Service Ing statement atTop Service Hints Replacement Parts Parts Under WarrantyParts Not Under Warranty Valve GA5010 Parts Centrals Service Publications AccessoryIllustrated Parts Breakdown Parts ListInternational Warranty Information