Desa CHDV42NR-B, V42P-A, V42N-A, VV42NB(1) Troubleshooting, Observed Problem Possible Cause

Page 30

30

TROUBLESHOOTING

TROUBLESHOOTING

Note: For additional help, visit DESA’s technical service web site at

www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a quali- fied service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean pilot. This can damage pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at pilot

1.Ignitor electrode not connected to igni- tor cable

2.Ignitor cable pinched or wet

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Bad piezo ignitor

6.Ignitor electrode broken

7.Ignitor electrode positioned wrong

1.Reconnect ignitor cable

2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3.Tighten nut holding piezo ignitor. Nut is located behind the mounting bracket

4.Replace ignitor cable

5.Replace piezo ignitor

6.Replace pilot assembly

7.Replace pilot assembly

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

2.

Gas control knob not in PILOT position

2.

Turn gas control knob to PILOT position

 

3.

Gas control knob not pressed in while

3.

Press in gas control knob while in PILOT

 

 

in PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply (propane/LP models

5.

Contact local propane/LP gas company

 

 

only)

 

 

 

6.

Pilot is clogged

6.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 29) or replace pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas control

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Gas control knob not fully pressed in

1.

Press in gas control knob fully

knob is released

2.

Gas control knob not pressed in long

2.

After pilot lights, keep gas control knob

 

 

enough

 

pressed in 30 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

which allows thermocouple to cool,

 

gas company

 

 

causing pilot flame to go out. This prob-

 

B) Clean pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 29) or replace pi-

 

 

the following:

 

lot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

trol valve

 

1/4 turn more

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

For..com

111906-01E

Page 29 Page 31
Image 30
Page 29 Page 31
Contents OWNER’S Operation Installation Manual For Your SafetyFor Your Safety What to do if YOU Smell GAS Table of Contents Safety InformationSafety Information Product Identification Local CodesProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallVenting Installation Instructions Installation PrecautionsInstallation Planning Horizontal Termination InstallationInstalling Horizontal Vent Cap Noncombustible Exterior Horizontal Termination Configurations Horizontal HCorner Installation Horizontal System Installation Using TWO Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowVertical Venting High Altitude InstallationDesa 5/8 Pipe & Vent Kits Number DescriptionModel BK Installation Fireplace InstallationInstalling Optional Blower Accessories Check GAS TypeModel BKT Installation Attaching Speed Control to FireboxInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Checking GAS Connections Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Or servicing. Correct all leaks at oncePressure Testing Fireplace Gas Connections Checking Gas Joints for Propane/LP Gas FireplaceReplace the switch bracket Removing Louver Panels Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Glass DoorsInstalling Rear Brick Panel Installing LOGS, Lava Rock and Glowing Embers Installing Log NoInstalling Log No and Log No Operating Fireplace For Your Safety Read Before LightingManual Lighting Procedure Lighting InstructionsOptional HAND-HELD Remote Operation Thermostat Series Models Ghrctb and CghrctbON/OFF Series Models Ghrcb and Cghrcb Inspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveSpecifications Replacement Parts Service HintsTechnical Service Parts Under WarrantyIllustrated Parts Breakdown Parts List CHDV42NR-B Description QTYIllustrated Parts Breakdown Burner Assembly for Models CHDV42NR-BAccessories Owners Registration Form Postage Required 111906-01E Warranty Information

V42N-A, VV42NB(1), CHDV42NR-B, VV42PB(1), V42P-A specifications

Desa VV42PB(1), CHDV42NR-B, V42P-A, VV42NB(1), and V42N-A are a collection of innovative heating solutions designed to offer efficient and reliable warmth for various residential and commercial settings. These models represent the advancements in gas fireplace technology, focusing on enhanced performance, energy efficiency, and user-friendly features.

The Desa VV42PB(1) is a prominent model in this lineup, known for its powerful heat output and elegant design. It boasts a large viewing area, allowing the mesmerizing flames to be the focal point of any room. With its adjustable thermostat, users can easily control the temperature, ensuring comfort while optimizing fuel usage.

The CHDV42NR-B model incorporates advanced features such as a remote control for convenient operation and programmable settings that cater to individual heating needs. This model is engineered with a high-efficiency burner system, which maximizes heat while minimizing gas consumption. Its varied flame heights and dancing flames add a dynamic aesthetic touch, making it a stylish addition to any interior.

The V42P-A stands out for its sleek, contemporary design and user-centric functionality. It features a built-in blower system that enhances heat distribution throughout the space, ensuring consistent warmth even in larger areas. Additionally, this model is designed for easy installation with flexible venting options, making it a practical choice for many homeowners.

VV42NB(1) excels in energy efficiency, boasting a notable efficiency rating that translates to lower utility bills for users. Its dual fuel capability allows for versatile fuel choices, giving homeowners the flexibility to switch between natural gas and propane. This adaptability makes it a favorite among those looking to optimize their heating solutions for cost-effectiveness.

Finally, the V42N-A model is characterized by its robust construction and long-lasting durability, ensuring that users receive reliable heating for years to come. This model incorporates user-friendly controls, making it easy for anyone to operate, regardless of their experience with gas fireplace models.

In conclusion, the Desa VV42PB(1), CHDV42NR-B, V42P-A, VV42NB(1), and V42N-A models exemplify the pinnacle of modern heating technology. With their striking designs, efficient heating capabilities, and practical features, they provide homeowners and businesses with comfortable, stylish, and cost-effective heating solutions for any environment.
Top Page Image Contents