Desa T32N, T32P installation manual Gas leak. See Warning statement, Above

Page 31

TROUBLESHOOTING

31

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 25

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

 

Lava Rock, and Glowing Embers, pages

 

 

 

 

 

23 and 24)

 

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

 

riodically repeat as needed

 

 

3.

Burner flame holes blocked

3.

Remove blockage

 

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

 

restrictions or obstruction

 

 

5.

Excessive amounts of embers and pan

5.

Clear excess embers until a minimum

 

 

 

material

 

gap of 1/2" remains under the grate

For morevisit www..com

111986-01A

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Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPHorizontal Termination Installation Venting Installation InstructionsInstallation Precautions Installation PlanningVent Pipe Connections Installing Horizontal Vent Cap Noncombustible Exterior Square Termination Horizontal Termination Configurations17 max Corner and Alternate Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationCheck GAS Type Fireplace InstallationParts Lists for Venting Kits and Components Installing Optional Blower AccessoriesAttaching Speed Control to Firebox Model BKT InstallationBlower Model BKT Blower Wiring DiagramInstallation Items Needed Installing GAS Piping to Fireplace LocationChecking GAS Connections Connecting Fireplace to GAS SupplyInstallation Items Needed Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Installing Remote Receiver Removing Louver Panels Installing Optional Brick Liner Model BL32DCleaning Glass Door REMOVING/REPLACING Glass DoorInstalling Log No Installing LOGS, Lava Rock and Glowing EmbersInstalling Logs No and No Lighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceThermostat Series Models Ghrctb and Cghrctb Manual ModeAuto Thermostatic Mode Optional HAND-HELD Remote OperationInspecting Burners Operating Optional Blower AccessoryPilot Assembly Safety FeaturesCleaning Maintenance Observed Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementVT32NRB Illustrated Parts BreakdownVT32PRB CHDV32NR KEY Part Number Description QTY Parts ListSpecifications Replacement PartsService Hints Technical ServiceOwners Registration Form Postage Required Accessories Warranty Information
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