Desa VVTR18, VVTR24 installation manual Clean pilot see Cleaning and Mainte

Page 15

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at pilot (GA9003 Only)

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Bad ground on piezo ignitor

3.

Scrape away paint on bracket for better

 

 

 

 

contact with ground on piezo ignitor

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace electrode

 

7.

Ignitor electrode positioned wrong

7.

Reposition electrode

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at pilot but no ignition (GA9003 Only)

 

shutoff valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob. Re-

 

 

 

 

peat igniting operation until air is removed

 

5.

Pilot adjustment screw closed

5.

Adjust pilot flame for approximately

 

 

 

 

2" blue flame

 

6.

Pilot is clogged

6.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace pilot assembly

 

7.

Low gas pressure

7.

Replace gas control

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Control knob not fully pressed in

1.

Press in control knob fully

knob is released (GA9003 Only)

2.

Control knob not pressed in long enough

2.

After pilot lights, keep control knob

 

 

 

 

pressed in 30 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

which allows thermocouple to cool,

 

gas company

 

 

causing pilot flame to go out. This prob-

 

 

 

 

lem could be caused by one or both of

 

B) Clean pilot (see Cleaning and Mainte-

 

 

the following:

 

nance, page 17) or replace pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

trol valve

 

1/4 turn more

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner orifice

(GA9003 Only)

2.

Inlet gas pressure is too low

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

4.

Thermocouple leads disconnected or im-

4.

Reconnect leads

 

 

properly connected

 

 

 

 

 

 

 

Delayed ignition burner (GA9003 Only)

1.

Pilot flame needs adjusting

1.

Adjust pilot flame for approximately

 

 

 

 

2" blue flame

 

2.

Wrong pilot orifice

2.

Replace pilot orifice set

 

 

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Continued

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASModels VVTR18 VVTR24 Vented Natural GAS Logs Safety InformationProduct Identification Local Codes Unpacking Optional Product FeaturesConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionAIR for Combustion Ventilation Determining FRESH-AIR Flow for Appliance LocationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingCheck GAS Type InstallationFlue Opening Specifications Venting Specifications for InstallationPressure Testing Gas Supply Piping System Installing Damper ClampConnecting to GAS Supply Installation Items NeededHearth KIT Assembly and Installation Kit AssemblyInstallation and Gas Connection Propane/LP Gas Conversion Natural Gas InstallationAdding PAN Material Testing Burner for LeaksLighting Instructions Installing the EmberFor Your Safety Read Before Lighting Operating ApplianceTo Turn OFF GAS To Appliance GAS Shutoff Valve OperationCuring Logs Operating Instructions forObserved Problem Possible Cause Remedy TroubleshootingClean pilot see Cleaning and Mainte Gas leak. See Warning statement at Cleaning and Maintenance Replacement PartsAccessories VVTR18 Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListVVTR24 Parts List International Warranty Information