Thermador CGB48FSZLP Service Before Phoning for Service, Troubleshooting, Service Information

If Burners Fail to Ignite - If the burners fail to ignite as outlined in the Lighting Instructions on Page 12, verify that the unit is connected to a properly grounded duplex outlet. If electricity is present, look for spark to jump from the spark ignitor to the burner when the ignition switch is depressed and held. Make sure that the spark ignitors and burners are clean and dry. On model CGB48FSZLP, verify that the side burner caps are properly installed into the burner bases.

If the Rotisserie Motor Does Not Rotate - Verify that the motor is connected to a properly grounded duplex outlet. Check to be sure that the skewer is fully engaged in the motor drive shaft.

Service Information

The data rating label shows the model and serial number for your barbecue.. It also gives information regarding burner rating and installation requirements.. The data rating label is located on the left hand side of the LP storage drawer. For handy reference, copy the information below from the data rating label. Keep your invoice for warranty validation.

Lighting Instructions (Etched on Control Panel)

Data

Rating

Label

__________________________________

Date of Purchase

__________________________________

Dealer’s Name

__________________________________

Dealer’s Phone Number

__________________________________

Service Center’s Name

__________________________________

Service Center’s Phone Number

from the dealer where the unit was purchased or dial the telephone number listed below.

HOW TO OBTAIN SERVICE

For authorized service or parts information, phone 800/735-4328. We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to your satisfaction, please let us know.

Write: Thermador® Customer Call Center, 5551 McFadden Avenue, Huntington Beach CA 92649 or phone 800/735-4328. Please provide us with the Model Number, Serial Number and Date of Original Purchase/ Installation.