Additional Information

Troubleshooting

Function

Problems

Possible causes and remedies

 

TV reception

No picture (screen is

∙ The mains lead is disconnected.

 

dark), no sound

/ Connect the mains lead.

 

 

∙ The video TV is switched off.

 

 

/ Press ;, PROGR +/– or programme number on the Remote

 

 

 

Commander, or PROGR +/– on the video TV.

 

 

Good picture but no ∙ The headphones are connected to 2 jack.

 

sound

/

Disconnect the headphones.

 

 

∙ The ¤ is displayed on the screen.

 

 

/

Press ¤.

 

 

∙ Press Á +/–.

 

 

No colour or poor

∙ Adjust “CONTRAST,” “COLOUR,” and “BRIGHTNESS” in the

 

colour(screen is

PICTURE CONTROL menu. (page 18)

 

dark) for colour

 

 

 

 

programmes, but

 

 

 

 

good sound.

 

 

 

 

No picture, no

∙ The connecting cord between the video TV and the input source is

 

sound

disconnected.

 

from video input

/

Connect it firmly.

 

source

∙ Input is not selected correctly.

 

 

/ Press until the desired input indicator appears. (page 38)

 

Clock and

The clock has

∙ The power has been interrupted, the U (MAIN POWER) switch is

timer

stopped and “--/--”

turned off or the mains lead is disconnected for more than a week.

 

is displayed.

/ Re-set the clock and timer settings if necessary. (pages 15, 26)

 

Playback

Power is on, but the

∙ The safety device has been activated.

 

tape does not run.

/ Switch off, disconnect the mains lead, and leave the set for about

 

 

 

one minute.

 

 

Poor playback

∙ The COLOUR SYSTEM switch is set to incorrect position.

 

picture

/ Set COLOUR SYSTEM to the position corresponding to the colour

 

 

 

system with which the tape is recorded. (page 23)

 

 

∙ Adjust the tracking. (page 36)

 

 

∙ The video heads are dirty.

 

 

/ Clean the heads using the Sony V-25CL video head cleaning tape

 

 

 

(page 42). If the cleaning tape is not available in your area, have

 

 

 

the heads cleaned at your nearest Sony service facility. (Do not use

 

 

 

a commercially available wet-type cleaning tape, as it may

 

 

 

damage the video heads.)

 

 

∙ The tape is worn out.

 

 

/ Use a new tape.

 

 

 

 

 

The sound drops

∙ The tape is defective.

 

out.

/ Use a new tape.

 

 

 

 

 

GB

Additional Information

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Sony KV-V2110D, KV-21V4D Troubleshooting, Additional Information, Function Problems Possible causes and remedies