Centro 5000AS warranty Troubleshooting G U I D E, Problem Possible Causes Corrective Action

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T R O U B L E S H O O T I N G G U I D E

 

Problem

 

Possible Causes

Corrective Action

 

 

 

 

Burner will not light

• Blocked Venturi tubes

• Clean out blockage

(match or igniter)

 

 

 

• Cylinder or gas supply valve turned off

• Open cylinder or gas supply valve

 

Burners not hot enough

 

 

 

• Venturi tubes not properly sealed over orifices

• Ensure proper Venturi assembly

 

 

 

 

 

 

• Burner ports blocked

• Clean / replace burner

 

 

 

 

 

• Low or out of propane

• Refill cylinder

 

 

 

 

 

• Regulator safety devise must be re-set

• Follow How to Reset the Gas

 

 

 

Regulator Safety Device (page 5)

 

 

 

 

 

• Regulator not fully tightened into cylinder

• Tighten regulator fully (hand tighten) onto cylinder

 

 

 

• Straighten fuel hose

 

 

 

Flames smoky yellow

• Partially blocked Venturi tubes

• Clean out blockage

 

 

 

 

 

• Excess cooking salts on burner

• Clean burner

 

 

 

Burner lights with match

• Loose wire connection

• Check all connections are tight

but not with igniter

 

 

 

• Broken electrode

• Ensure collector box, burner and

 

 

• Poor ground

igniter are assembled properly

 

 

 

 

 

• Faulty igniter

• Replace igniter

 

 

 

Flame blows out / down

• High wind conditions

• Relocate barbecue back towards wind

through base

 

 

 

• Propane low

• Refill cylinder

 

 

 

 

Too much heat / excessive

• Excessive fat in meat

• Trim meat, turn down burner controls

flare-up

 

 

and / or fuel supply

 

 

 

 

 

• Grease drain plugged

• Clean casting base and burner

 

 

 

 

 

• Cooking system not positioned correctly

• Position cooking system correctly

 

 

 

Flames under heat

• Blocked Venturi tubes

• Immediately shut off gas at source,

control console

 

 

allow grill to cool and clean out Venturi tubes

 

 

 

Regulator humming

• This is not a defect or a hazard

• Temporary condition caused by high outside

 

 

 

temperatures and a full propane cylinder

 

 

 

Incomplete flame

• Plugged, rusted or leaking burner

• Clean / replace burner

 

 

 

Warming rack

• Legs are angled too narrowly, or widely

• The warming rack legs are adjustable.

will not fit

 

 

Please bend to fit into the warming rack holes

 

 

 

 

For more troubleshooting support or parts ordering, please call toll free 1-877-707-5463.

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Contents E a R L I M I T E D W a R R a N T Y F E U S E , C a R E a N D a S S E M B L Y M a N U a L0 7 0 1 8 5 1 2 7 7 4 P R O P a N E 0 7 0 2 8 5 1 2 8 3 8 N a T U R a L G a SB L E O F C O N T E N T S D I T I O N a L R N I N G S InstallationTo Avoid Unnecessary Risks A N S P O R T a T I O N a N D S T O R a G E C Y L I N D E RL L I N G E C Y L I N D E R A K T E S T I N G S E a N D R E G U L a T O RPerform a Leak Test Following Must be Checked I O R T O U S I N GG H T I N G E G R I L L Lighting the Side Burner Lighting the Second BurnerLighting the Side Burner with a Match Shutting Down the Barbecue After UseP S O N U S I N G U R R O T I S S E R I E T I S S E R I E B U R N E R I G N I T E R L I G H T I N GP S O N U S I N G U R B a R B E C U E How to Prevent Food From Sticking on the Cooking GratesDisconnecting From Gas Line Connecting to Gas LineF O R M a T I O N O N T U R a L G a S M O D E L Natural Gas Supply ConnectionO R a G E E a N I N G D M a I N T E N a N C EProblem Possible Causes Corrective Action Troubleshooting G U I D E1 2 8 3 8 P R O P a N E R T S L I S T F O R1 2 7 7 4 P R O P a N E 1 2 1 0 2 N a T U R a L G a S 1 2 1 0 2 N a T U R a L G a S S E M B L Y I N S T R U C T I O N S Tools Needed for AssemblyHardware Pack List Page Page For Propane Model only Page S T R I B U T O R
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