17Trouble Shooting
General Trouble Shooting
You should inspect the burners at least once a year or immediately if any of the following conditions occur:
The smell of gas in conjunction with the burner flames appearing yellow. The Grill does not reach temperature.
The burners make a popping noise. The Grill heats unevenly.
Before calling customer service
If the Grill does not function properly, use the following checklist.
Problem | Solution | |
| After opening tank valve, be sure one of the | |
| Grill control knobs is on high for at least 4 | |
| seconds while pushing ignitor button. | |
| Check tank fuel level. | |
Grill will not light when the ignitor button | Check battery/replace battery. | |
is pushed. | ||
| ||
| Remove the cooking grates and flavor grids. | |
| Push ignitor button, and check for spark on tip | |
| of electrode. | |
| Check to see if debris is blocking the | |
| electrode sparks. | |
| Check for loose wire connections. | |
| Attempt to match light the burner. | |
| If using L.P. gas, disconnect gas line at tank, | |
| then reconnect. | |
|
| |
| Check for proper gas supply and pressure. | |
| If using L.P. gas check for low fuel level. | |
Low heat with knob in “High” position. | If using L.P. gas check for kinks in supply line. | |
| If only one burner appears low, clear burner | |
| ports of any obstructions. | |
| ||
| If using L.P. gas, disconnect gas line at tank, | |
| then reconnect. | |
|
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