
Trouble Shooting
General Trouble Shooting
You should inspect the burners at least once a year or immediately if any of the following conditions occur: The smell of gas in conjunction with the burner flames appearing yellow.
The Grill does not reach temperature. The burners make a popping noise. The Grill heats unevenly.
Before calling customer service
If the Grill does not function properly, use the following checklist.
Problem |
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| Solution |
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| After opening tank valve, be sure one of the |
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| Grill control knobs is on high for at least 4 |
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| seconds while pushing ignitor button. |
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| Check tank fuel level. |
Grill will not light when the ignitor button is pushed. |
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| Check for loose wire connections. |
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| Remove the cooking grates and flavor grids. |
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| Push ignitor button, and check for spark on tip |
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| of electrode. |
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| Check to see if debris is blocking the |
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| electrode sparks. |
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| Check battery/replace battery. |
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| Attempt to match light the burner. |
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| If using L.P. gas, disconnect gas line at tank, |
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| then reconnect. |
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| Check for proper gas supply and pressure. |
Low heat with knob in “High” position. |
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| If using L.P. gas check for low fuel level. |
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| If using L.P. gas check for kinks in supply line. |
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| If only one burner appears low, clear burner |
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| ports of any obstructions. |
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| If using L.P. gas, disconnect gas line at tank, |
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| then reconnect. |
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