
Troubleshooting
| Problem | 
 | Check | Cure | 
| Burners burn with a yellow or | 
 | Inspect Weber Spider Stopper | Clean Weber Spider Stopper | 
| orange flame, in conjunction with | 
 | Guards for possible obstructions. | Guards. (See Section “Annual | 
| the smell of gas. | 
 | (Blockage of holes.) | Maintenance”) | 
| 
 | 
 | 
 | 
 | 
| Burner does not light, or flame is | 
 | Is fuel hose bent or kinked? | Straighten fuel hose. | 
| low in HIGH position. | 
 | 
 | 
 | 
| 
 | Does the Front burner light with a | If you can light the Front burner with | |
| 
 | 
 | ||
| 
 | 
 | match? | a match, then check the Crossover | 
| 
 | 
 | 
 | Ignition System. | 
| 
 | 
 | 
 | 
 | 
| Experiencing  | 
 | Are you preheating barbecue in the | All burners on high for 10 to 15 | 
| 
 | 
 | prescribed manner? | minutes for preheating. | 
| 
 | 
 | 
 | 
 | 
| 
 | 
 | Are the cooking grates and | Clean thoroughly. (See Section | 
| 
 | 
 | Flavorizer bars heavily coated with | “Cleaning”) | 
| 
 | 
 | 
 | |
| CAUTION: Do not line the | 
 | 
 | 
 | 
| 
 | 
 | 
 | |
| bottom tray with aluminum foil. | 
 | Is the bottom tray “dirty” and not | Clean bottom tray | 
| 
 | 
 | allowing grease to flow into catch | 
 | 
| 
 | 
 | pan? | 
 | 
| 
 | 
 | 
 | 
 | 
| Burner flame pattern is erratic. | 
 | Are burners clean? | Clean burners. (See Section | 
| Flame is low when burner is on | 
 | 
 | “General Maintenance”.) | 
| HIGH. Flames do not run the | 
 | 
 | 
 | 
| whole length of the burner tube. | 
 | 
 | 
 | 
| 
 | 
 | 
 | 
 | 
| Inside of lid appears to be | 
 | The lid is  | Clean thoroughly. (See Section | 
| “peeling.” (Resembles paint | 
 | paint. It cannot “peel”. What you are | “Cleaning”.) | 
| peeling.) | 
 | seeing is baked on grease that has | 
 | 
| 
 | 
 | turned to carbon and is flaking off. | 
 | 
| 
 | 
 | THIS IS NOT A DEFECT. | 
 | 
| 
 | 
 | 
 | 
 | 
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your region using the contact information sheet provided with your manual.