Panasonic CS-MKE18NKU, CS-MKE9NKU, CS-MKE7NKU Troubleshooting Before Calling for Service

Page 97

TROUBLESHOOTING (BEFORE CALLING FOR

SERVICE)

If your air conditioner does not work properly, first check the following points before requesting service. If it still does not work properly, contact your dealer or service center.

Trouble

 

Possible Cause

 

Remedy

 

 

 

 

 

Air conditioner does not run at all.

1.

Power failure.

1.

Restore power.

 

2.

Leakage circuit breaker tripped.

2.

Contact service center.

 

3.

Line voltage is too low.

3.

Consult your electrician or dealer.

 

4.

Batteries in remote controller have

4.

Replace batteries.

 

 

run down.

 

 

 

 

 

OPERATION lamp blinks and air

Trouble in system.

Contact service center.

conditioner does not operate.

 

 

 

 

 

 

 

Compressor runs but soon stops.

Obstruction in front of condenser coil.

Remove obstruction.

 

(Outdoor Unit)

 

 

 

 

 

 

 

Poor cooling (or heating) performance.

1.

Dirty or clogged air filter.

1.

Clean air filter to improve airflow.

 

2.

Heat source or many people in

2.

Eliminate heat source if possible.

 

 

room.

 

 

 

3.

Doors and/or windows are open.

3.

Shut them to keep the heat (or cold)

 

 

 

 

out.

 

4.

Obstacle near air intake or air

4.

Remove it to ensure good airflow.

 

 

discharge port.

 

 

 

5.

Thermostat is set too high for

5.

Set the temperature lower (or

 

 

cooling (or too low for heating).

 

higher).

 

6.

(Outdoor temperature is too low for

6.

(Consult your dealer or try to use

 

 

heating.)

 

another heat appliance.)

 

 

 

Clicking sound is heard from the air

In heating or cooling operation, any

This is normal, and the sound will soon

conditioner.

plastic parts may expand or shrink due

disappear.

 

to a sudden temperature change. In

 

 

 

this event, a clicking sound may occur.

 

 

 

 

 

 

OPERATION lamp lights but outdoor

The use of cellular phones near the air

1.

Turn off the power then restart the

unit will not run.

conditioner may cause disturbance to

 

air conditioner after a while.

 

its normal operation.

 

 

 

 

 

2.

Consult your dealer.

 

 

 

 

 

 

 

 

 

 

OPERATING RANGE

The air conditioner is operable within the temperature ranges as listed below:

 

Temperature

Indoor air temperature

Outdoor air temperature

 

 

 

 

COOLING

Max.

95 °F DB / 71 °F WB

115 °F DB

 

 

 

 

 

Min.

67 °F DB / 57 °F WB

14 °F DB

 

 

 

 

HEATING

Max.

80 °F DB / 67 °F WB

75 °F DB / 65 °F WB

 

 

 

 

 

Min.

– DB / – WB

– DB / 0 °F WB

 

 

 

 

25

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Contents DC Inverter MULTI-SYSTEM AIR Conditioner Safety Precautions Prohibit Table of Contents Applicable MULTI-OUTDOOR Units Operating Range Indoor Unit Unit SpecificationsCS-MKE7NKU 208V CS-MKE9NKU CS-MKE9NKU CS-MKE12NKU CS-MKE12NKU CS-MKE18NKU CS-MKE18NKU CS-MKE24NKU CS-MKE24NKU Indoor Unit Major Component SpecificationsIndoor Unit CS-MKE7NKU CB-CS-MKE9NKU Indoor Unit CS-MKE9NKUCB-CS-MKE12NKU Indoor Unit CS-MKE12NKUCB-CS-MKE18NKU Indoor Unit CS-MKE18NKUCB-CS-MKE24NKU Indoor Unit CS-MKE24NKUTemperature F C Other Component SpecificationsCS-MKE9NKU CS-MKE12NKU Dimensional DataCS-MKE24NKU Indoor unit Refrigerant Flow DiagramPerformance Data Air Throw Distance ChartsCooling CS-MKE12NKU CS-MKE18NKU CS-MKE24NKU CS-MKE7NKU CS-MKE9NKU CS-MKE12NKU CS-MKE18NKU CS-MKE24NKU Electric Wiring Diagrams8FA2-5251-11000-2 Operation Functions Auto Initial Operation Mode SelectionEmergency operation PAM- controlLamp colors Timer backupOverload prevention during heating Protective FunctionsFreeze prevention Cold-air prevention during heatingMethod of Self-Diagnostics Precautions before Performing Inspection or RepairCode Diagnosis Contents Self-diagnostics LampsReplace the controller NormalReplace the circuit board or the fuse Checking the Indoor and Outdoor Units Using the TEST/T-RUN terminalsChecking the indoor unit Control Check items unit operation How to Identify a Serial Communication Error Condition E12 Indoor Fan Motor Trouble Diagnosis of Fan MotorNoise malfunction Noise Malfunction and Electromagnetic InterferenceElectromagnetic interference Page CS-MKE7NKU CS-MKE9NKU CS-MKE12NKU Operating Instructions Split System Air Conditioner Contents FeaturesSafety Precautions Product InformationSafety Instructions Installation LocationElectrical Requirements Page Indoor Unit Names of PartsOutdoor Unit This lamp lights during operation in the Quiet mode Heat red, DRY orange and Cool green modeUnit Display and Operation Button DefrostingRemote Controller Display Hour OFF Timer Remote ControllerOn Time OFF TimeAuto On TIME/OFF Time settingHeat DRYTemperature Display Selector Using the Remote ControllerHow to Install Batteries Button Time Display Selector buttonTo take out the remote controller, pull it forward Air Conditioner Indoor unit Receiver Remote ControllerReceiver which could block the signal Rear Side HoleStep Operation with the Remote ControllerPress the ON/OFF operation button Press the TEMP. setting buttons to change the temperature Press the Mode selector button and select the desired modeSet the FAN Speed selector button to the setting you want Refer to Adjusting the Airflow Direction onAdjusting the Fan Speed Cooling and DRY Mode Heating Mode Night Setback Mode is used for saving energyQuiet Mode Special Remarks Example To set to 1030 pm Setting the TimerOperation Indication To cancel a timer program Press the Cancel button How to set the on time Example To start operation at 710 am1030 pm 710 am 1100 am Present time OFFSetting procedure Using the 1-HOUR OFF TimerCancellation procedure Operation together with the Daily ON/OFF Repeat TimerHorizontal Adjusting the Airflow DirectionSweep Cool DRY Heat Care and Cleaning Operation Without the Remote ControllerWhen the air conditioner is not running Groove Pin Air intake grille How to remove the filter 1. Grasp both ends of the airPress in the bottom right Removing and remounting the air intake grille Wired Remote ControllerOperating Range Troubleshooting Before Calling for ServiceTrouble Possible Cause Remedy Max DB / 71 F WB Min DB / 57 F WBCS-MKE7NKU CS-MKE9NKU CS-MKE12NKU SpecificationsPage CS-MKE18NKU CS-MKE24NKU CS-MKE18NKU Auto/High/Medium/Low Automatic Restart Function for Power FailureInstallation Location Page Names of Parts Unit Display and Operation Button Hour clock with ON/OFF program Timer Setting changes by 1 C or 2 F each time one of the Temp Press Button to reduce the set temperatureSelector button OpenedRemote Controller Using the Remote Controller Hole Mounting Screws 5/32 x 5/8 4 x 16 mm Included Rear Side Remote Control HolderOperation with the Remote Controller Operation with the Remote Controller Adjusting the Fan Speed Cooling and DRY Mode Quiet Mode Special Remarks Setting the Timer Setting the Timer Using the 1-HOUR OFF Timer Adjusting the Airflow Direction Operation Without the Remote Controller Rear of the air intake grille Wired Remote Controller Troubleshooting Before Calling for Service CS-MKE18NKU CS-MKE24NKU Page 852-6-4190-583-00-0 For Indoor Unit ContentsPlease Read Before Starting For safe installation and trouble-free operation, you must…In a Ceiling or Wall …In a RoomWhen Servicing General Additional Materials Required for Installation Installation Site SelectionAvoid Embedding the Tubing and Wiring Trical wiring or conduits are How to Install the Indoor UnitRemove the Rear Panel from the Unit Make a HoleIf Wooden Wall Install the Rear Panel on the WallIf Block, Brick, Concrete or Similar Type Wall How to replace the grille Removing and Installing the Grille Indoor unit typesCS-MKE7NKU, CS-MKE9NKU, CS-MKE12NKU Indoor unit types CS-MKE18NKU, CS-MKE24NKU Shape the Indoor Side Tubing Wiring Instructions General precautions on wiringWiring Instructions for Inter-unit Connections For Outdoor Unit  For solid core wiring or F-cable How to connect wiring to the terminal For Indoor Unit For stranded wiring  Right-side tubing MountingSwitching drain hose and drain cap Switch the drain hose and drain cap Left-side tubing Drain capTubing and wiring to the out Do not supply power toTo unmount indoor unit Unit or operate it until allHow to Test Run the Air Conditioner Mounting on a Wall Remote Controller Installation PositionAddress Setting of the Remote Controller Address SwitchInstallation Check Sheet Connecting a Home Automation DevicePage DC1111-0
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CS-MKE24NKU, CS-MKE12NKU, CS-MKE18NKU, CS-MKE7NKU, CS-MKE9NKU specifications

The Panasonic CS-MKE series comprises a range of advanced air conditioning units designed to provide efficient cooling and heating solutions for both residential and commercial spaces. The models in this series include the CS-MKE18NKU, CS-MKE7NKU, CS-MKE12NKU, CS-MKE24NKU, and CS-MKE9NKU, each tailored to meet various needs while ensuring energy efficiency and user comfort.

One of the standout features of the CS-MKE series is its inverter technology. This innovative approach allows the air conditioner to adjust its compressor speed in accordance with the set temperature, leading to reduced energy consumption and lower utility bills. The inverter system operates smoothly, maintaining a consistent temperature without the bothersome on-off cycling typical of traditional units.

Moreover, the models in the CS-MKE range are equipped with the Plasma Quad Plus air purification technology. This feature effectively eliminates harmful particles and odors from the air, ensuring that the indoor environment is not only comfortable but also healthy. The air conditioning units can filter out dust, pollen, and various allergens, making them ideal for allergy sufferers or those with respiratory issues.

In terms of cooling and heating capacity, the CS-MKE series provides a versatile range. From the compact yet efficient CS-MKE7NKU, suitable for smaller rooms, to the robust CS-MKE24NKU designed for larger spaces, users can find an option that best suits their needs. Each model comes with adjustable airflow settings, allowing occupants to direct cool or warm air to where it's needed most, enhancing comfort levels.

The aesthetic design of the CS-MKE units is another appealing aspect. With their sleek and modern exterior, these air conditioners seamlessly blend into a variety of interior styles. Their ultra-quiet operation further enhances the user experience, making them suitable for bedrooms, offices, or any environment where noise reduction is a priority.

User-friendliness is a key characteristic of the CS-MKE series, boasting remote control features and programmable timers that allow users to set cooling or heating schedules, ensuring comfort upon arrival home while maximizing efficiency throughout the day.

Overall, the Panasonic CS-MKE series air conditioners, including models CS-MKE18NKU, CS-MKE7NKU, CS-MKE12NKU, CS-MKE24NKU, and CS-MKE9NKU, offer a blend of advanced technology, energy efficiency, and design sophistication, making them a commendable choice for any space.