Razor E500S owner manual Troubleshooting Guide, Problem Possible Cause Solution

Page 8

TROUBLESHOOTING GUIDE

Problem

Possible Cause

Solution

 

Scooter does not run

Undercharged battery

Charge the battery. A new battery should have been charged for at

 

 

 

 

least 12 hours before using the scooter for the first time and up to 8

 

 

 

 

hours after each subsequent use.

 

 

 

 

Check all connectors. Make sure the charger connector is tightly

 

 

 

 

plugged into the charging port, and that the charger is plugged into

 

 

 

 

the wall.

 

 

 

 

Make sure power flow to the wall outlet is on.

 

 

 

Charger is not working

You may check to see if your charger is working by using a volt meter

 

 

 

 

or asking your local Razor authorized service center to test your

 

 

 

 

charger for you.

 

 

 

Loose wires or connectors

Check all wires and connectors to make sure they are tight.

 

 

 

 

 

 

Scooter was running but

Burned out fuse

The fuse will burn out and automatically shut off the power if the

 

suddenly stopped

 

motor is overloaded.

 

 

 

 

An excessive overload, such as too heavy a rider or too steep a hill,

 

 

 

 

could cause the motor to overheat. Replace the fuse with a new one

 

 

 

 

of equal amperage. Correct the conditions that caused the fuse to

 

 

 

 

burn out and avoid repeatedly burning out fuse.

 

 

 

Motor or electrical switch

Contact your local Razor authorized service center for diagnosis and

 

 

 

damage

repair.

 

 

 

 

 

 

Short run time (less than

Undercharged battery

Charge the battery. A new battery should have been charged for at

 

30 minutes per charge)

 

least 12 hours before using the scooter for the first time and up to 8

 

 

 

 

hours after each subsequent use.

 

 

 

 

Check all wires and connectors. Make sure the battery connector is

 

 

 

 

tightly plugged into the charger connector, and that the charger is

 

 

 

 

plugged into the wall.

 

 

 

 

Make sure power flow to the wall outlet is on.

 

 

 

Battery is old and will not accept

Even with proper care, a rechargeable battery does not last forever.

 

 

 

full charge

Average battery life is 1 to 2 years depending on scooter use and

 

 

 

 

conditions. Replace only with a Razor replacement battery.

 

 

 

Brake not adjusted properly

Refer to adjusting the brake instructions on page 4.

 

 

 

 

 

 

Scooter runs sluggishly

Driving conditions are too

Use only on solid, flat clean and dry surfaces such as pavement or

 

 

 

stressful

level ground.

 

 

 

Tires are not properly inflated

The tires are inflated when shipped, but they invariably will lose some

 

 

 

 

pressure between the point of manufacturing and your purchase.

 

 

 

 

Refer to instructions on page 5 of this manual to properly inflate tires.

 

 

 

Scooter is overloaded

Make sure you do not overload the scooter by allowing more than

 

 

 

 

one rider at a time, exceeding the 220 lb. maximum weight limit,

 

 

 

 

going up a hill or towing objects behind the scooter. If the scooter

 

 

 

 

is overloaded, the circuit breaker may trip and shut off power to the

 

 

 

 

motor. Correct the driving conditions that caused the overload, wait

 

 

 

 

a few seconds, and then push the breaker to reset the circuit. Avoid

 

 

 

 

repeatedly tripping the circuit breaker.

 

 

 

Brake rotor is dragging on pads

Use your fingers to twist the caliper adjuster in either direction until

 

 

 

 

rotor is centered between pads.

 

 

 

Brake not adjusted properly

Refer to adjusting the brake instructions on page 4.

 

 

 

 

 

 

7

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Contents Read and understand this entire manual before riding Contents Safety WarningsRequired Tools Estimated Assembly and Set-Up TimeBefore YOU Begin Assembly and SET-UP Charging the BatteryAttaching the Handlebars Attaching the SeatInflating the Tires Repair and MaintenanceAdjusting the Brake Front Tire Replacement Rear Tire/Chain ReplacementBattery Care and Disposal Replacement Parts Repair CentersSB 1918 California Declaration Troubleshooting Guide Problem Possible Cause SolutionTroubleshooting Guide E500S Parts 2418 Safety Reminders Warranty