Razor E200 owner manual Troubleshooting Guide

Page 10

Troubleshooting Guide

Problem

Possible Cause

Solution

 

 

 

Scooter does not run

Undercharged battery

Charge the battery. A new battery should be charged for at least 18

 

 

hours before using the scooter for the first time and up to 12 hours

 

 

after each subsequent use.

 

Loose wires or connectors

Check all connectors. Make sure the charger connector is tightly

 

 

plugged into the charging port, and that the charger is plugged into

 

 

the wall.

 

 

 

Scooter suddenly stopped

Tripped circuit breaker

Check all wires and connectors to make sure they are tight.

working while in use

 

The circuit breaker (next to on/off switch) will automatically shut off

 

 

 

 

the power if the motor is overloaded.

 

 

An excessive overload, such as too heavy a rider or too steep a hill,

 

 

could cause the motor to overheat. If the scooter suddenly stops

 

 

running, wait a few seconds and then push the breaker to reset the

 

 

circuit. Correct the conditions that caused the breaker to trip and

 

 

avoid repeatedly tripping the breaker.

 

 

 

Short run time (less than

Undercharged battery

Charge the battery. A new battery should be charged for at least 18

15 minutes per charge)

 

hours before using the scooter for the first time and up to 12 hours

 

 

after each subsequent use.

 

 

Check all wires and connectors. Make sure the battery connector is

 

 

tightly plugged into the charger connector, and that the charger is

 

 

plugged into the wall.

 

Battery is old and will not accept

Make sure power flow to the wall outlet is on.

 

full charge

Even with proper care, a rechargeable battery does not last forever.

 

 

 

 

Average battery life is 1 to 2 years depending on scooter use and

 

 

conditions. Replace only with a Razor replacement battery.

 

Brakes are not adjusted properly

Refer to adjusting the brakes instructions on page 5.

 

 

 

Scooter runs sluggishly

Riding conditions are too stressful

Use only on solid, flat, clean and dry surfaces such as pavement or

 

 

level ground.

 

Tires are not properly inflated

The tires are inflated when shipped, but they invariably will lose

 

 

some pressure between the point of manufacturing and your

 

 

purchase. Refer to instructions on page 3 of this manual to properly

 

 

inflate tires.

 

Scooter is overloaded

Make sure you do not overload the electric scooter by allowing more

 

 

than one rider at a time, exceeding the 220 lbs. (100kg.) maximum

 

 

weight limit, going up a hill or towing objects behind the scooter. If

 

 

the scooter is overloaded, the circuit breaker may trip and shut off

 

 

power to the motor. Correct the riding conditions that caused the

 

 

overload, wait a few seconds, and then push the breaker to reset the

 

 

circuit. Avoid repeatedly tripping the circuit breaker.

 

Brake dragging

Adjust brake at lever (page 5) to allow wheel to spin without brake

 

 

contact.

 

Brakes are not adjusted properly

Refer to adjusting the brakes instructions on page 5.

 

 

 

Sometimes the scooter

Loose wires or connectors

Check all wires around the motors and all connectors to make sure

doesn’t run, but other

 

they are tight.

times it does

Motor or electrical switch damage

Contact your local Razor authorized service center for diagnosis and

 

 

 

repair.

 

 

 

Scooter makes loud

Chain is too dry

Apply a lubricant such as 3 in 1TM or Tri-FlowTMto the chain.

noises or grinding sounds

 

 

9

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Contents Specifications subject to change without notice Do not Return to StoreContents Safety WarningsBefore You Begin Estimated Assembly and Set-Up TimeFolding Mechanism Battery Motor Control Module Required ToolsAttaching the Handlebars Assembly and Set-UpBattery that will no longer accept a charge Inflating the TiresCharging the Battery Attaching the Seat if applicableRepair and Maintenance Chain and Rear Tire Replacement Replace the chain guard Front Tire ReplacementPlacement wheel ClockwiseReplacement Parts Repair Centers Adjusting the ChainBattery Care and Disposal ChargerTroubleshooting Guide E200 / E200S Scooter parts SB 1918 California Declaration Warranty Razor Limited Warranty
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