Panasonic MC-CG937 Before Requesting Service, Problem, Possible Cause, Possible Solution

Page 56
BEFORE REQUESTING SERVICE

BEFORE REQUESTING SERVICE

PROBLEM WARNING Electric Shock or Personal Injury Hazard.

Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electric shock or personal injury from vacuum cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative.

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

 

POSSIBLE CAUSE

 

 

 

POSSIBLE SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

Vacuum cleaner won’t

1.

Unplugged at wall outlet.

1.

Plug in firmly, push ON/OFF switch to

start.

 

 

 

 

 

 

ON. (page 24)

 

 

 

2.

Tripped circuit breaker/blown fuse

2.

Reset circuit breaker or replace fuse.

 

 

 

 

 

at household service panel.

 

 

 

 

 

 

 

3.

Loose hose electrical connections.

3.

Reconnect hose ends. (page 18)

 

 

 

 

 

Poor job of dirt pick-up.

1.

Full or clogged dust bag.

1.

Change bag. (page 40)

 

 

 

2.

Clogged airflow passages.

2.

Clear airflow passages. (page 54)

 

 

 

3.

Dirty safety filter.

3.

Replace filter. (page 42)

 

 

 

4.

Wrong pile height setting.

4.

Adjust setting. (page 26)

 

 

 

5.

Open suction control.

5.

Adjust control. (page 38)

 

 

 

6.

Hole in hose.

6.

Replace hose.

 

 

 

7.

Worn Power Nozzle brushes.

7.

Replace agitator. (page 52)

 

 

 

8.

Worn or broken belt.

8.

Replace belt. (page 48 & 50)

 

 

 

9.

Dirty agitator or end caps.

9.

Clean agitator and end caps. (page 48)

 

 

 

10.

Canister hood open.

10.

Close and latch hood.

 

 

 

 

 

Vacuum cleaner starts

1.

Hose or hood electrical

1.

Check connections, reconnect hose

but cuts off.

 

 

connections.

 

 

ends. (page 18)

 

 

 

2.

Tripped overload protector in

2.

Reset overload protector. (page 34)

 

 

 

 

 

Power Nozzle.

 

 

 

 

 

 

 

3.

Tripped thermal protector

3.

Reset thermal protector. (page 36)

 

 

 

 

 

Power Nozzle will not

1.

Power Nozzle connections

1.

Plug in firmly. (page 16)

run when attached.

 

 

unplugged.

 

 

 

 

 

 

 

2.

Worn or broken belt.

2.

Replace belt. (page 48 & 50)

 

 

 

3.

Dirty agitator or end caps.

3.

Clean agitaor and end caps. (page 48)

 

 

 

4.

Tripped overload protector in

4.

Reset overload protector. (page 34)

 

 

 

 

 

Power Nozzle.

 

 

 

 

 

 

 

 

 

Vacuum Cleaner picks up

1.

Wrong pile height setting.

1.

Adjust setting. (page 26)

moveable rugs -or-

2.

Suction too strong.

2.

Open suction control. (page 38)

Power Nozzle pushes too

 

 

 

 

 

 

 

 

hard.

 

 

 

 

 

 

 

 

 

 

 

 

 

Light won’t work.

1.

Burned out light bulb.

1.

Change light bulb. (page 54)

 

 

 

 

 

Cord won’t rewind.

1.

Dirty power cord.

1.

Clean the power cord.

 

 

 

2.

Cord jammed.

2.

Pull out cord and rewind. (page 22 & 24)

 

 

 

 

 

Vacuum cleaner leaves

1.

Wrong vacuuming pattern.

1.

See VACUUMING TIPS. (page 32)

marks on carpet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents VACUUM CLEANER HOUSEHOLD Aspirateur DomestiqueModel No. / N de modèle / N de modelo MC-CG937Page TABLE OF CONTENTS Table des matières Tabla de contenido TO AVOID ACCIDENTS CONSUMER INFORMATIONTO AVOID ELECTRICAL SHOCK AVERTISSEMENT Renseignements importantsPOUR PRÉVENIR LE RISQUE DE CHOCS ÉLECTRIQUES POUR PRÉVENIR LE RISQUE D’ACCIDENTSADVERTENCIA CUIDADO Información para el consumidorADVERTENCIA PARA EVITAR CHOQUE ELÉCTRICOIMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSImportantes mesures de sécurité AVERTISSEMENTConserver ce manuel d’utilisation Instrucciones importantes de seguridad AVERTENCIAGuarde estas instrucciones Power Nozzle Tête motorisée / Power NozzlePARTS IDENTIFICATION Nomenclature / Identificación de piezasCanister Chariot / RecepticuloLogement des accessoires Power Cord Cordon d’alimentation Cordón eléctricoHOSE Tuyau / MangueraCONSUMABLE PARTS Pièces remplaçables / Partes ConsumiblesFEATURE CHART Canister ASSEMBLY Power NozzleHood Montaje Power Nozzle Assemblage Tête motoriséeChariot AspiridoraHose Tuyau MangoTool Storage Air Turbine and CaddyRangement des accessoires Almacenaje de herramientasTurbine à aire et porte-turbine à aire Air Turbine y BandejaTO OPERATE VACUUM CLEANER Power CordCUIDADO FonctionnementPara operar la aspiridora Cordon d’alimentationOn-OffSwitch Telescopic Wand AdjustmentsInterrupteur Control On-OffRéglage de tube télescopique Ajustes del tubo telescópicoHandle Adjustments Suggested Pile Height SettingsRéglage de l’inclinaison du manche Ajustes del mangoRéglage de la hauteur des brosses Sugerencias sobre el ajuste deUsing Tools Uso de herramientas Utilisation des accessoiresCUIDADO Using Tools •Furniture •Drapes •Stairs •Walls•Muebles •Cortinas •Escaleras •Paredes Utilisation des accessoiresUso de herramientas Vacuuming Tips Conseils pratiques Sugerencias para aspirarFEATURES Overload Protector Edge CleanerCaractéristiques Protecteur de surcharge Características Protector contra sobrecargasNettoyeur latéral Limpiador de orillasPower Nozzle Storage Thermal ProtectorTapa y almacenamiento para Power Nozzle Rangement de la tête motoriséeProtecteur thermique Protector termalHose Swivel Suction ControlTuyau pivotant Dispositivo giratorio de la mangueraRégulateur d’aspiration Control de aspiraciónROUTINE CARE OF VACUUM CLEANER Changing Dust Bag Entretien de l’aspirateur Remplacement du sac à poussièreCuidado de rutina de la aspiradora Cambio de bolsaMotor Safety Filter Changing Replacement du filtre de sécurité du moteur AVERTISSEMENTADVERTENCIA Cambio del filtroExhaust Filter Changing EXHAUST FILTER HEPARemplacement du filtre d’échappenment Cambio del filtro de escapeFILTRE D’ÉCHAPPEMENT HEPA FILTRO DE ESCAPE HEPACleaning Exterior and Tools POWER NOZZLE CARENettoyage du boîtier et des accessoires Cuidado de la Power NozzleLimpieza del exterior y de los herramientas Entretien de la tête motoriséeAgitator Assembly Removing BeltRetrait de la courroie Sacando la correaAssemblage de l’agitateur Ensamble del agitadorReplacing Belt Remplacement de la courroie Cambio de la correaBrush Servicing Entretien des brosses Cuidado del cepilloAVERTISSEMENT ADVERTENCIAReplacing Headlight Bulb Removing ClogsRemplacement de l’ampoule de la lampe Dégagement des obstructionsCambio de la bombilla Quitando los residuos de basura en los conductosBEFORE REQUESTING SERVICE PROBLEMPOSSIBLE SOLUTION POSSIBLE CAUSESOLUTION POSSIBLE Guide de dépannagePROBLÈME CAUSE POSSIBLEPROBLEMA Antes de pedir servicioCAUSA POSIBLE SOLUCIÓN POSIBLEPage LIMITED WARRANTY ONLY FOR U.S.A. AND PUERTO RICO Panasonic Vacuum Cleaner Limited WarrantyAccessory Purchases United States and Puerto Rico For hearing or speech impaired TTY users, TTY:Panasonic National Parts Center 20421 84th Avenue South Kent, WAWARRANTY EXCHANGE PROGRAMPanasonic Canada Inc 5770, Ambler Drive, Mississauga Ontario L4W 2T3PROGRAMME D’ÉCHANGE GarantiePanasonic Canada Inc 5770, Ambler Drive, Mississauga Ontario L4W 2T3Aspiradora Panasonic Garantía Limitada Garantía LimitadaSOLO PARA ESTADOS UNIDOS Y PUERTO RICO Compra de Accesorios Estados Unidos y Puerto Rico Panasonic National Parts CenterNotes, Remarques, Notas Notes, Remarques, Notas WHAT TO DO WHEN SERVICE IS NEEDED What to do when service is neededService après-venteCanada Cuando necesita servicio
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MC-CG937 specifications

The Panasonic MC-CG937 is a versatile and powerful vacuum cleaner that embodies the company's commitment to innovation, efficiency, and user-friendly design. This cleaner stands out in a crowded market thanks to its advanced features and technologies, making it an ideal choice for homeowners seeking effective cleaning solutions.

One of the standout characteristics of the MC-CG937 is its impressive suction power. Powered by a high-performance motor, it delivers strong and consistent suction, ensuring that dust, dirt, and debris are effectively removed from carpets, hardwood floors, and other surfaces. This makes it particularly well-suited for households with pets or those with high foot traffic, where cleanliness is paramount.

The vacuum features a multi-stage filtration system, which includes a HEPA filter that traps allergens and fine particles, contributing to a healthier indoor environment. This is especially beneficial for allergy sufferers, as it minimizes the recirculation of dust and allergens in the air. Additionally, the washable filter helps reduce ongoing maintenance costs, making it a practical choice for long-term use.

Ergonomics and user convenience are also key aspects of the MC-CG937. It features a lightweight design, which allows for easy maneuverability, even in tight spaces. The vacuum comes equipped with an adjustable handle and a range of tools that cater to various cleaning tasks, such as a crevice tool for corners and an upholstery brush for furniture. This adaptability ensures that users can effectively tackle different surfaces and types of dirt.

Another notable feature of the MC-CG937 is its quiet operation. The vacuum is designed to reduce noise levels, making it suitable for use in homes where quietness is preferred, such as during children's nap times or late-night cleaning sessions.

With a generous dust capacity, the MC-CG937 minimizes the frequency of bag changes or emptying, thereby enhancing convenience. The easy-to-empty dust canister allows users to dispose of collected debris quickly and hygienically.

In conclusion, the Panasonic MC-CG937 vacuum cleaner is a cutting-edge appliance that combines powerful suction, advanced filtration, and user-friendly features. Whether addressing everyday messes or tackling deep cleaning tasks, this vacuum stands ready to deliver outstanding performance while enhancing the user experience. Its reliable design and practical functionalities make it an excellent addition to any household looking to maintain cleanliness and comfort.
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