![](/images/new-backgrounds/1326034/32603451x1.webp)
Troubleshooting
Troubleshooting Guide
Problem | Possible Cause | Possible Solution |
Carriage and ramp | Designed allowable tolerances | No action required unless other problems |
misalignment during |
| observed. |
in/out movement |
|
|
|
|
|
Deployed platform | Chain tension or position with | Inspect/check carriage “full out alignment” |
misalignment with bus | carriage sprockets |
|
threshold |
|
|
|
|
|
Repeating obstruction | Misalignment of carriage | Inspect/check carriage “full out alignment” |
sensed during in/out | Differential in chain tension | Inspect drive chains |
movement |
| Inspect extruded guide rails |
| Debris on extruded guide rails | Check for identifying marks on all skid pads, etc. |
| Mechanical interferences | Check supply voltage |
| Low/high supply voltage | Place controller in ‘service’ mode and cycle ramp. |
| Exceeded current draw limits of | If no obstructions occur, return controller to |
| control box | ‘operating’ mode and clean and lubricate |
|
| platform assembly. If obstructions do occur in |
|
| ‘service’ mode, discontinue use and contact |
|
| authorized Braun representative. |
|
|
|
Repeating obstruction | Loss of full out sensor signal | Inspect sensor LED during up/down movement. If |
sensed during up/down |
| LED is intermittent, reposition sensor as |
movement |
| required to ensure sensor remains lit during up/ |
|
| down movement. |
| Threaded bar ramp supports | Cut off excess threaded bar ramp supports to |
| interfere with carriage | allow proper clearance |
| Platform contacting floor level | Reposition floor level sensor |
| edge |
|
| Platform contacting union bar | Reposition stow level sensor |
| during inward movement |
|
|
|
|
Grinding/rubbing sound | Threaded bar ramp support | Grind leading edges of threaded bar if noise |
during in/out movement | rubbing on front cover skid pad | intolerable |
| Debris on extruded guide rails | Inspect extruded guide rails |
|
|
|
Front cover remains open | Hinge springs fractured | Replace hinge |
when platform is stowed | Carriage/platform misalignment | Inspect/check carriage “full out” alignment |
|
|
|
Manual release cable | Slider binding in guide | Remove slider. Check for foreign debris, metal |
pulls too hard |
| shavings, or spring interference. Clean and |
|
| lubricate. |
|
|
|
Manually released plat- | Left/right drive chain tension | Adjust drive chain tension. |
form pulls too hard | excessively high |
|
|
|
|
Manual release will not | Spring failed/has interference | Inspect spring and correct as needed |
reengage properly | Slider binding in guide | Inspect, clean and lubricate slider and guide |
| Manual release giving false | Inspect and adjust manual release sensor |
| signal | position |
|
|
|
Page 24