Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
The status LED won’t light | • Make sure the AC adapter is plugged into the base unit |
when the handset is placed | and wall outlet. |
in the base unit. | • Make sure the handset is properly seated in the base unit. |
| • Make sure the charging contacts on the handset and |
| base unit are clean. |
The audio sounds weak | • Press | during a call to help eliminate |
and/or scratchy. | background noise. |
•Make sure that the base unit antenna is in a vertical position.
•Move the handset and or base unit to a different location away from metal objects or appliances and try again.
•Make sure that you are not too far from the base.
Can’t make or receive calls. • Check both ends of the base unit telephone line cord.
•Make sure the AC adapter is plugged into the base unit and wall outlet.
•Disconnect the AC adapter for a few minutes, then reconnect it.
•Reset the digital security code (See page 39).
•Make sure is pressed.
[ 42 ] A D D I T I O N A L I N F O R M AT I O N