Hold

1.To place a call on Hold, press the Hold button.

2.To return to the held call, press the held line’s button.

If you do not return to the held call, it rings back to your phone. If you are busy on another call, you hear two tone bursts. If the held party hangs up, the call is released.

3.If you have additional lines at your station to hold, repeat Step 1 above.

!To place a call on Exclusive Hold

!While on a call, press Hold twice. (No one can accidently pick up your call.)

!To place a call on Automatic Hold

!While on a call, press another extension button to receive/ originate a new call. You can switch between calls without having to press Hold.

Make sure this feature is programmed on your system; if not, existing calls will drop.

!To place a call on Consultation Hold

If you have multiple extensions on your phone, you can hold a different call on each extension.

!Press Cnf/Trn.

Call Forward - Any Calls (Internal & External)

There are two ways to perform each Call Forward:

!Enter the button sequence below

All Calls: Press Ext. + #6011 or ________ + Destination No.

Busy: Press Ext. + #6021 or ________ + Dest. No.

No Answer: Press Ext. + #6031 or ________ + Dest. No. + Timer (seconds, 2-digits) + #

Busy No Answer: Press Ext. + #6041 or ________ + Dest. No. + Timer (seconds, 2-digits)+ #

Cancel: Press Ext. + #6051 or ________

!...or program a flexible button to perform the sequence See “Flexible Buttons” for instructions.

6 Strata CIX/CTX DKT/IPT Telephone Quick Reference Guide 11/05