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SATO CX200 Specifications, Model, Print Method, Resolution, Max. Media Width, Min Media Width

Models: CX200

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1-3 Specifications

SECTION 1 - GENERAL INFORMATION

1-3 Specifications

Model	CX200DT/CX200TT
Print Method	Direct Thermal/Thermal Transfer
Resolution	203 dpi	8 dpmm
Max. Media Width	4.65 inches	118 mm
Min Media Width	2.0 inches	51 mm
Max. Print Width	4.1 inches	104 mm
Max. Print Length	14 inches	356 mm
Max. Print Speed	3 ips	76 mm/s
Installed RAM	512 KB, non-volatile
Installed ROM	512 KB, Flash
Communications	RS232C Serial and Centronics Parallel
Max. Media Roll OD	5.0 inches	127 mm
Ribbon	460 feet (140m) Wax, Wax/Resin
	418 feet (127m) Resin
	0.5 inch core, Coated Side Out
Label Sensing method	Eye-Mark, Gap or Notch, Fixed Position
Minimum Form Length	0.375 inches	9.5 mm
Text Fonts	12 proportional and monospaced fonts up to 12X expansion
Graphics	PCX and SATO Hex/Binary
Bar Codes	UPC-A/E, EAN-8/13, UCC/EAN-128, Bookland, Code 39,
	I 2 of 5, Code 128, Codabar, Plessey, MSI, Code 93,
	Postnet, PDF417, Maxicode
Rotation	Text and bar codes can be rotated in four 90o increments
Power	20-26 VAC 50/60 Hz or 18-26 VDC
	120 VAC 50/60 Hz
	230 VAC 50/60 Hz
	40 W power supply provided with printer
Environmental	Operating:	41o to 104o F (5o to 40o C)
	Storage:	- 4o to 122o F (-20oto 50o C)
	RH:	25 to 85% non-condensing

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SATO SERVICE MANUAL

CX Series Printers

Rev B

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SATO CX200 Specifications, Model, Print Method, Resolution, Max. Media Width, Min Media Width, Max. Print Width, Ribbon

Contents

CX200 Desktop Label PrinterDirect Thermal and Thermal Transfer Units Features include SectionGeneral Information 1-1 Overview1-2 Dimensions WeightSECTION 1 - GENERAL INFORMATION D H W1-3 Specifications ResolutionInstalled RAM Installed ROMTOP CASE READY INDICATOR ON-LINE/OFF LINE BUTTON FEED BUTTON SERIAL FEED KNOCKOUT PORT PARALLEL PORT PLATEN ROLLER REMOVAL ACCESSSLOTS WALL MOUNTING SLOTS POWER CABLE POWER INPUT ROUTING CHANNEL 1-4 AttributesPAPER GUIDE SHOWN WITH LABELS PAPER GUIDE SHOWN WITHOUT LABELS RELEASE LEVERS FOR PRINT HEAD/RIBBON MECHANISM1-4 Attributes SECTION 1 - GENERAL INFORMATION1-5 Controls, Indicators and Connections READY indicatorPower input DEVICE NAMECONNECTOR DB9S PIN #DESCRIPTION SERIAL INPUTPrinter Power Connection UNDERSIDE OF PRINTER POWER INPUT READY INDICATOR ON-LINE/OFF LINEPOWER SUPPLY AC OUTLET BUTTONConnecting the Interface Cable AVAILABLE DB9SSERIAL PORT PARALLEL PORTALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS NEXT PAGE 1-6 Printer Setup Loading Labels or TagsSECTION 1 - GENERAL INFORMATION LIFT PRINT HEAD AND SLIDE UNDER MEDIA READY INDICATOR FEED BUTTON PRESS BACK THE RELEASES TO UNLOCK PAPER GUIDE MEDIA ROLL1-6 Printer Setup Loading Labels or Tags SECTION 1 - GENERAL INFORMATIONALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS 1-6 Printer Setup Loading RibbonSECTION 1 - GENERAL INFORMATION 1-6 Printer Setup Loading Ribbon Continued SPINDLE NOTCHES BOTH ENDS ROLL SEVERAL TURNS ON THE TAKE-UP COREPRESS BACK THE RELEASES TO UNLOCK DIRECT THERMAL UNIT SHOWN NO RIBBON UNWIND ABOUTPLACE TAKE-UP CORE INTO LEFT TAKE-UP SPINDLE SUPPLY KNOB SPRING LOADED RIBBON TAKE-UP KNOB SUPPLY ROLL PULL THE RIBBON OVERTHE PRINT HEAD TAKE-UP CORE PRINT HEAD TAKE-UP KNOBSelecting the Label Sensor Type TURN RIBBON TAKE-UP KNOB CLOCKWISE TO ELIMINATE RIBBON SLACKLOWER THE PRINT HEAD AND PRESS DOWN FIRMLY ON BOTH HEAD LATCHES TO LOCK THE PRINT HEAD IN POSITIONInstalling the software to your hard drive 1-7 Printer Test and Calibration Preparation for TestDescription of Test Menu Running the software from your 3-1/2 drive1-7 Printer Test and Calibration Preparation for Test 1-7 Printer Test and Calibration Print Head / Status Print Access the softwareRev B Access the software 1-7 Printer Test and Calibration Change RS232 SettingsRev B 1-7 Printer Test and Calibration Change RS232 Settings Continued Access the software 1-7 Printer Test and Calibration Set Top of Form Pitch OffsetRev B 1-7 Printer Test and Calibration Set Top of Form Pitch Offset, ContinuedAccess the software 1-7 Printer Test and Calibration Calibrate PrinterRev B Sequence of events when the Calibration Program is run 1-7 Printer Test and Calibration Calibrate Printer ContinuedREADY INDICATOR ON-LINE/OFF LINE BUTTON FEED BUTTON 1-8 Basic Operations Printing and Reading a Self-test LabelEXAMPLE SELF TEST LABEL 1-8 Basic Operations Printing and Reading a Self-test LabelPrinter Ready/Standby/Reset Control 1-8 Basic Operations Feeding Blank LabelsLabel Reprint Sending Data to the PrinterControlling the Printer Using Direct Commands 1-8 Basic Operations Printer Ready/Standby/Reset ControlPrinting Labels Maintenance 2-1 CleaningSection ALSO REFER TO THE ACCOMPANYING ILLUSTRATIONSPRESS BACK THE RELEASES TO UNLOCK RAISE THE PRINT HEAD CLEAN THE PRINTHEAD NOTE THE BURN LINE2-1 Cleaning CLEAN THE PLATEN ROLLERLABEL FEED DIRECTION PLATENROLLER 2-1 CleaningPage 3-1 Preparing the Printer for Service Parts ReplacementSection Refer to the Section Number for method of replacement 3-2 Replaceable PartsSECTION KIT PART NUMBERBOTTOM CASE FRONT CASE MOTOR SWITCH TOP CASE PRINT HEAD PLATEN PLATEN GEAR CLUSTER PCBA MODULEPCA BASE BOARD 3-2 Replaceable PartsPRINT HEAD SWITCH GEAR PLATEN CLUSTER TOP CASE PRINT HEAD 3-2 Replaceable Parts LocationBOTTOM CASE3-3 Top Case Removal/Replacement REFER TO THE ILLUSTRATIONPRESS OUTWARD PRESS OUTWARD Rev B3-4 Chassis, Including the Front Case Removal/Replacement To remove the chassisREFER TO THE ACCOMPANYING ILLUSTRATIONS PUSH DOWN TO THE REAR3-4 Chassis, Including Front Case Removal/Replacement Continued BOTTOM CASE WIRE TABS ON THE CENTRONICS CONNECTOR MUST BE INA FORWARD POSITION WHEN INSERTED THROUGH THE OPENING IN THE CASE To replace the chassis and front case3-5 Platen Removal/Replacement Platen installationPlaten removal INSERT FLAT BLADED SCREWDRIVER INTO SLOTS PRESS BACK THE3-6 Print Head Removal/Replacement Print head removalFROM THE SLOTS PRESS BACK THE RELEASES TO UNLOCK3-6 Print head Removal/Replacement Print head installationUNPLUG LED CONNECTOR SLIDE FRONT EDGES AWAY FROM SLOTS PULL PRINT HEAD AWAY FROM FRAME3-7 PCBA Module Removal/Replacement Module replacementModule removal PRESS THE TWO SPRING CLIPS OUTWARD PRESS THE TWO3-8 PCA Base Board Removal/Replacement PCA board installationSCREWS UNPLUG CONNECTOR AT J13 UNPLUG ALL CONNECTORS PCA board removal3-9 Motor Removal/Replacement Motor installationUNPLUG THE CONNECTOR AT J10 REMOVE PHILLIPS HEAD SCREW AND Motor removal3-10 Head Open Switch Removal/Replacement Switch removalSwitch installation UNPLUG CONNECTORS3-11 Cluster Gear Removal/Replacement Continued Cluster gear installationCluster gear removal CLUSTER GEAR MOTOR DRIVE GEAR DO NOT REMOVERev B Troubleshooting REFER TO THE ILLUSTRATIONS ELSEWHERE IN THIS MANUAL4-1 Preliminary Tests Section4-2 Common Problems and Their Solutions READY light is not litREADY light glows red Self-test label will not print4-2 Common Problems and Their Solutions Continued Host stops responding or displays printer not ready messagePoor print quality Host stops responding or displays printer not ready messagePrinted bar codes wont scan Printer feeds too many labels4-2 Common Problems and Their Solutions Continued Printer skips labels while printing Ribbon wrinkles4-2 Common Problems and Their Solutions Continued If none of the above solves your problem Printed labels are cut off at the bottom4-2 Common Problems and Their Solutions Continued Host stops responding or displays printer not ready message