Manuals / SATO / Computer Equipment / Printer

SATO CX200 Printer Test and Calibration Print Head / Status Print, Access the software, Rev B

Models: CX200

1 55

Download 55 pages 28.53 Kb

Page 19

Image 19

1-7 Printer Test and Calibration

Print Head / Status Print

Access the software

1.Enter 1 at the prompt.

2.As the sequential screens appear, respond to the prompts.

Refer to page 26 for an example of a test label.

Rev B

SATO SERVICE MANUAL

CX Series Printers

Page 19

Image 19

SATO CX200 manual Printer Test and Calibration Print Head / Status Print, Access the software, Rev B

Contents

Desktop Label Printer CX2001-1 Overview Direct Thermal and Thermal Transfer Units Features includeSection General InformationD H W 1-2 DimensionsWeight SECTION 1 - GENERAL INFORMATIONInstalled ROM 1-3 SpecificationsResolution Installed RAM1-4 Attributes TOP CASE READY INDICATOR ON-LINE/OFF LINE BUTTON FEED BUTTONSERIAL FEED KNOCKOUT PORT PARALLEL PORT PLATEN ROLLER REMOVAL ACCESS SLOTS WALL MOUNTING SLOTS POWER CABLE POWER INPUT ROUTING CHANNELSECTION 1 - GENERAL INFORMATION PAPER GUIDE SHOWN WITH LABELS PAPER GUIDE SHOWN WITHOUT LABELSRELEASE LEVERS FOR PRINT HEAD/RIBBON MECHANISM 1-4 AttributesDEVICE NAME 1-5 Controls, Indicators and ConnectionsREADY indicator Power inputSERIAL INPUT CONNECTOR DB9SPIN # DESCRIPTIONBUTTON Printer Power ConnectionUNDERSIDE OF PRINTER POWER INPUT READY INDICATOR ON-LINE/OFF LINE POWER SUPPLY AC OUTLETPARALLEL PORT Connecting the Interface CableAVAILABLE DB9S SERIAL PORTALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS NEXT PAGE 1-6 Printer Setup Loading Labels or TagsSECTION 1 - GENERAL INFORMATION SECTION 1 - GENERAL INFORMATION LIFT PRINT HEAD AND SLIDE UNDER MEDIA READY INDICATOR FEED BUTTONPRESS BACK THE RELEASES TO UNLOCK PAPER GUIDE MEDIA ROLL 1-6 Printer Setup Loading Labels or TagsALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS 1-6 Printer Setup Loading RibbonSECTION 1 - GENERAL INFORMATION UNWIND ABOUT 1-6 Printer Setup Loading Ribbon ContinuedSPINDLE NOTCHES BOTH ENDS ROLL SEVERAL TURNS ON THE TAKE-UP CORE PRESS BACK THE RELEASES TO UNLOCK DIRECT THERMAL UNIT SHOWN NO RIBBONTAKE-UP CORE PRINT HEAD TAKE-UP KNOB PLACE TAKE-UP CORE INTO LEFT TAKE-UP SPINDLE SUPPLY KNOBSPRING LOADED RIBBON TAKE-UP KNOB SUPPLY ROLL PULL THE RIBBON OVER THE PRINT HEADTO LOCK THE PRINT HEAD IN POSITION Selecting the Label Sensor TypeTURN RIBBON TAKE-UP KNOB CLOCKWISE TO ELIMINATE RIBBON SLACK LOWER THE PRINT HEAD AND PRESS DOWN FIRMLY ON BOTH HEAD LATCHES1-7 Printer Test and Calibration Preparation for Test Installing the software to your hard driveDescription of Test Menu Running the software from your 3-1/2 drive1-7 Printer Test and Calibration Preparation for Test 1-7 Printer Test and Calibration Print Head / Status Print Access the softwareRev B Access the software 1-7 Printer Test and Calibration Change RS232 SettingsRev B 1-7 Printer Test and Calibration Change RS232 Settings Continued Access the software 1-7 Printer Test and Calibration Set Top of Form Pitch OffsetRev B Set Top of Form Pitch Offset, Continued 1-7 Printer Test and CalibrationAccess the software 1-7 Printer Test and Calibration Calibrate PrinterRev B 1-7 Printer Test and Calibration Calibrate Printer Continued Sequence of events when the Calibration Program is run1-8 Basic Operations Printing and Reading a Self-test Label READY INDICATOR ON-LINE/OFF LINE BUTTON FEED BUTTON1-8 Basic Operations Printing and Reading a Self-test Label EXAMPLE SELF TEST LABELSending Data to the Printer Printer Ready/Standby/Reset Control1-8 Basic Operations Feeding Blank Labels Label ReprintControlling the Printer Using Direct Commands 1-8 Basic Operations Printer Ready/Standby/Reset ControlPrinting Labels ALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS Maintenance2-1 Cleaning SectionPRESS BACK THE RELEASES TO UNLOCK RAISE THE PRINT HEAD CLEAN THE PRINTHEAD NOTE THE BURN LINE2-1 Cleaning 2-1 Cleaning CLEAN THE PLATEN ROLLERLABEL FEED DIRECTIONPLATEN ROLLERPage 3-1 Preparing the Printer for Service Parts ReplacementSection KIT PART NUMBER Refer to the Section Number for method of replacement3-2 Replaceable Parts SECTION3-2 Replaceable Parts BOTTOM CASE FRONT CASE MOTOR SWITCHTOP CASE PRINT HEAD PLATEN PLATEN GEAR CLUSTER PCBA MODULE PCA BASE BOARDCASE PRINT HEAD SWITCH GEAR PLATEN CLUSTER TOP CASE PRINT HEAD3-2 Replaceable Parts Location BOTTOMRev B 3-3 Top Case Removal/ReplacementREFER TO THE ILLUSTRATION PRESS OUTWARD PRESS OUTWARDPUSH DOWN TO THE REAR 3-4 Chassis, Including the Front Case Removal/ReplacementTo remove the chassis REFER TO THE ACCOMPANYING ILLUSTRATIONSTo replace the chassis and front case 3-4 Chassis, Including Front Case Removal/Replacement ContinuedBOTTOM CASE WIRE TABS ON THE CENTRONICS CONNECTOR MUST BE IN A FORWARD POSITION WHEN INSERTED THROUGH THE OPENING IN THE CASEINSERT FLAT BLADED SCREWDRIVER INTO SLOTS PRESS BACK THE 3-5 Platen Removal/ReplacementPlaten installation Platen removalPRESS BACK THE RELEASES TO UNLOCK 3-6 Print Head Removal/ReplacementPrint head removal FROM THE SLOTSSLIDE FRONT EDGES AWAY FROM SLOTS PULL PRINT HEAD AWAY FROM FRAME 3-6 Print head Removal/ReplacementPrint head installation UNPLUG LED CONNECTORPRESS THE TWO SPRING CLIPS OUTWARD PRESS THE TWO 3-7 PCBA Module Removal/ReplacementModule replacement Module removalPCA board removal 3-8 PCA Base Board Removal/ReplacementPCA board installation SCREWS UNPLUG CONNECTOR AT J13 UNPLUG ALL CONNECTORSMotor removal 3-9 Motor Removal/ReplacementMotor installation UNPLUG THE CONNECTOR AT J10 REMOVE PHILLIPS HEAD SCREW ANDUNPLUG CONNECTORS 3-10 Head Open Switch Removal/ReplacementSwitch removal Switch installationCLUSTER GEAR MOTOR DRIVE GEAR DO NOT REMOVE 3-11 Cluster Gear Removal/Replacement ContinuedCluster gear installation Cluster gear removalRev B Section TroubleshootingREFER TO THE ILLUSTRATIONS ELSEWHERE IN THIS MANUAL 4-1 Preliminary TestsSelf-test label will not print 4-2 Common Problems and Their SolutionsREADY light is not lit READY light glows redHost stops responding or displays printer not ready message 4-2 Common Problems and Their Solutions ContinuedHost stops responding or displays printer not ready message Poor print qualityPrinted bar codes wont scan Printer feeds too many labels4-2 Common Problems and Their Solutions Continued Printer skips labels while printing Ribbon wrinkles4-2 Common Problems and Their Solutions Continued Host stops responding or displays printer not ready message If none of the above solves your problemPrinted labels are cut off at the bottom 4-2 Common Problems and Their Solutions Continued