Manuals / SATO / Computer Equipment / Printer

SATO CX200 manual Place Take-Up Core Into Left Take-Up Spindle Supply Knob, The Print Head, Rev B

Models: CX200

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SECTION 1 - GENERAL INFORMATION

1-6 Printer Setup

Loading Ribbon (Continued)

PLACE TAKE-UP

CORE INTO LEFT

TAKE-UP SPINDLE

SUPPLY

KNOB

SPRING LOADED

RIBBON TAKE-UP

KNOB

SUPPLY ROLL

PULL THE RIBBON OVER

THE PRINT HEAD

TAKE-UP

CORE

PRINT HEAD

TAKE-UP KNOB

Rev B

SATO SERVICE MANUAL

CX Series Printers

Page 15

Image 15

SATO CX200 Place Take-Up Core Into Left Take-Up Spindle Supply Knob, The Print Head, Take-Up Core Print Head Take-Up Knob

Contents

Desktop Label Printer CX2001-1 Overview Direct Thermal and Thermal Transfer Units Features includeSection General InformationD H W 1-2 DimensionsWeight SECTION 1 - GENERAL INFORMATIONInstalled ROM 1-3 SpecificationsResolution Installed RAM1-4 Attributes TOP CASE READY INDICATOR ON-LINE/OFF LINE BUTTON FEED BUTTONSERIAL FEED KNOCKOUT PORT PARALLEL PORT PLATEN ROLLER REMOVAL ACCESS SLOTS WALL MOUNTING SLOTS POWER CABLE POWER INPUT ROUTING CHANNELSECTION 1 - GENERAL INFORMATION PAPER GUIDE SHOWN WITH LABELS PAPER GUIDE SHOWN WITHOUT LABELSRELEASE LEVERS FOR PRINT HEAD/RIBBON MECHANISM 1-4 AttributesDEVICE NAME 1-5 Controls, Indicators and ConnectionsREADY indicator Power inputSERIAL INPUT CONNECTOR DB9SPIN # DESCRIPTIONBUTTON Printer Power ConnectionUNDERSIDE OF PRINTER POWER INPUT READY INDICATOR ON-LINE/OFF LINE POWER SUPPLY AC OUTLETPARALLEL PORT Connecting the Interface CableAVAILABLE DB9S SERIAL PORT1-6 Printer Setup Loading Labels or Tags ALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS NEXT PAGESECTION 1 - GENERAL INFORMATION SECTION 1 - GENERAL INFORMATION LIFT PRINT HEAD AND SLIDE UNDER MEDIA READY INDICATOR FEED BUTTONPRESS BACK THE RELEASES TO UNLOCK PAPER GUIDE MEDIA ROLL 1-6 Printer Setup Loading Labels or Tags1-6 Printer Setup Loading Ribbon ALSO REFER TO THE ACCOMPANYING ILLUSTRATIONSSECTION 1 - GENERAL INFORMATION UNWIND ABOUT 1-6 Printer Setup Loading Ribbon ContinuedSPINDLE NOTCHES BOTH ENDS ROLL SEVERAL TURNS ON THE TAKE-UP CORE PRESS BACK THE RELEASES TO UNLOCK DIRECT THERMAL UNIT SHOWN NO RIBBONTAKE-UP CORE PRINT HEAD TAKE-UP KNOB PLACE TAKE-UP CORE INTO LEFT TAKE-UP SPINDLE SUPPLY KNOBSPRING LOADED RIBBON TAKE-UP KNOB SUPPLY ROLL PULL THE RIBBON OVER THE PRINT HEADTO LOCK THE PRINT HEAD IN POSITION Selecting the Label Sensor TypeTURN RIBBON TAKE-UP KNOB CLOCKWISE TO ELIMINATE RIBBON SLACK LOWER THE PRINT HEAD AND PRESS DOWN FIRMLY ON BOTH HEAD LATCHES1-7 Printer Test and Calibration Preparation for Test Installing the software to your hard driveRunning the software from your 3-1/2 drive Description of Test Menu1-7 Printer Test and Calibration Preparation for Test Access the software 1-7 Printer Test and Calibration Print Head / Status PrintRev B 1-7 Printer Test and Calibration Change RS232 Settings Access the softwareRev B 1-7 Printer Test and Calibration Change RS232 Settings Continued 1-7 Printer Test and Calibration Set Top of Form Pitch Offset Access the softwareRev B Set Top of Form Pitch Offset, Continued 1-7 Printer Test and Calibration1-7 Printer Test and Calibration Calibrate Printer Access the softwareRev B 1-7 Printer Test and Calibration Calibrate Printer Continued Sequence of events when the Calibration Program is run1-8 Basic Operations Printing and Reading a Self-test Label READY INDICATOR ON-LINE/OFF LINE BUTTON FEED BUTTON1-8 Basic Operations Printing and Reading a Self-test Label EXAMPLE SELF TEST LABELSending Data to the Printer Printer Ready/Standby/Reset Control1-8 Basic Operations Feeding Blank Labels Label Reprint1-8 Basic Operations Printer Ready/Standby/Reset Control Controlling the Printer Using Direct CommandsPrinting Labels ALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS Maintenance2-1 Cleaning SectionCLEAN THE PRINTHEAD NOTE THE BURN LINE PRESS BACK THE RELEASES TO UNLOCK RAISE THE PRINT HEAD2-1 Cleaning 2-1 Cleaning CLEAN THE PLATEN ROLLERLABEL FEED DIRECTIONPLATEN ROLLERPage Parts Replacement 3-1 Preparing the Printer for ServiceSection KIT PART NUMBER Refer to the Section Number for method of replacement3-2 Replaceable Parts SECTION3-2 Replaceable Parts BOTTOM CASE FRONT CASE MOTOR SWITCHTOP CASE PRINT HEAD PLATEN PLATEN GEAR CLUSTER PCBA MODULE PCA BASE BOARDCASE PRINT HEAD SWITCH GEAR PLATEN CLUSTER TOP CASE PRINT HEAD3-2 Replaceable Parts Location BOTTOMRev B 3-3 Top Case Removal/ReplacementREFER TO THE ILLUSTRATION PRESS OUTWARD PRESS OUTWARDPUSH DOWN TO THE REAR 3-4 Chassis, Including the Front Case Removal/ReplacementTo remove the chassis REFER TO THE ACCOMPANYING ILLUSTRATIONSTo replace the chassis and front case 3-4 Chassis, Including Front Case Removal/Replacement ContinuedBOTTOM CASE WIRE TABS ON THE CENTRONICS CONNECTOR MUST BE IN A FORWARD POSITION WHEN INSERTED THROUGH THE OPENING IN THE CASEINSERT FLAT BLADED SCREWDRIVER INTO SLOTS PRESS BACK THE 3-5 Platen Removal/ReplacementPlaten installation Platen removalPRESS BACK THE RELEASES TO UNLOCK 3-6 Print Head Removal/ReplacementPrint head removal FROM THE SLOTSSLIDE FRONT EDGES AWAY FROM SLOTS PULL PRINT HEAD AWAY FROM FRAME 3-6 Print head Removal/ReplacementPrint head installation UNPLUG LED CONNECTORPRESS THE TWO SPRING CLIPS OUTWARD PRESS THE TWO 3-7 PCBA Module Removal/ReplacementModule replacement Module removalPCA board removal 3-8 PCA Base Board Removal/ReplacementPCA board installation SCREWS UNPLUG CONNECTOR AT J13 UNPLUG ALL CONNECTORSMotor removal 3-9 Motor Removal/ReplacementMotor installation UNPLUG THE CONNECTOR AT J10 REMOVE PHILLIPS HEAD SCREW ANDUNPLUG CONNECTORS 3-10 Head Open Switch Removal/ReplacementSwitch removal Switch installationCLUSTER GEAR MOTOR DRIVE GEAR DO NOT REMOVE 3-11 Cluster Gear Removal/Replacement ContinuedCluster gear installation Cluster gear removalRev B Section TroubleshootingREFER TO THE ILLUSTRATIONS ELSEWHERE IN THIS MANUAL 4-1 Preliminary TestsSelf-test label will not print 4-2 Common Problems and Their SolutionsREADY light is not lit READY light glows redHost stops responding or displays printer not ready message 4-2 Common Problems and Their Solutions ContinuedHost stops responding or displays printer not ready message Poor print qualityPrinter feeds too many labels Printed bar codes wont scan4-2 Common Problems and Their Solutions Continued Ribbon wrinkles Printer skips labels while printing4-2 Common Problems and Their Solutions Continued Host stops responding or displays printer not ready message If none of the above solves your problemPrinted labels are cut off at the bottom 4-2 Common Problems and Their Solutions Continued