SATO CX200 manual Common Problems and Their Solutions Continued, Poor print quality

4-2 Common Problems and Their Solutions (Continued)

Host stops responding or displays "printer not ready" message

1.Review your software setup, following the instructions provided with the software.

2.Confirm that the host-to-printer communication cable is connected and undamaged. If using the serial port, confirm that you are using a null modem cable or adapter.

3.If using the serial port, confirm that the host and printer are both using the same serial port parameters. The self-test label shows the current printer serial port parameters.

4.If using a communications switch between the host and printer, remove the switch and connect the printer directly to the host.

5.Reset the printer as described in this manual, reset the host computer and software, and try printing again.

Host stops responding or displays "printer not ready" message

1.Review your software setup, following the instructions provided with the software.

2.Confirm that the host-to-printer communication cable is connected and undamaged. If using the serial port, confirm that you are using a null modem cable or adapter.

Poor print quality

1.Confirm that the print media is properly loaded, and there is no side-to- side motion of the paper as it feeds through the printer.

2.Check your software's print darkness and print speed settings. These settings may need adjustment for optimum results.

3.Try different print media. Old or inferior quality media will degrade print quality.

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SATO SERVICE MANUAL

CX Series Printers

Rev B