Mitel 5010 Call History, To display the call history, and view call detail, To return a call

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Call History

Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically.

To display the call history, and view call detail:

1.Press the Call History feature key. The total number of missed calls is displayed in brackets ( ), the number of new missed calls is indicated with a *.

2.To browse though the list of missed calls, press the * key (Yes), followed by the UP and DOWN keys to scroll through the list. To view answered or outgoing calls, press the # key (No) once for answered, twice for Outgoing. Use the UP and DOWN keys to scroll through the list of answered or outgoing calls.

3.To view the number of the call, press the # key (Options).When the options screen is displayed, press the * key (Details) to display the number. From the number display, press the # key (Next) to display the call time and date.

To return a call:

1.Display the call you want to return.

2.Do one of the following:

„If the call is internal, and the caller name is known, press the * key (Call). For unknown numbers, the * key is not displayed.

„If the call is external, and you normally need to precede external calls with a digit such as 9, its likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing the * key (Call) initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing the

# (Clear) key. Use the # key to delete the left-most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the * key (Call) to dial the number.

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Contents IP Phone 3300 ICP Contents Call Handling About Your Phone Telephone status indicatorsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingPage Customizing Your Phone Handset Receiver Volume ControlChanging Handsets Ringer ControlFeature Keys Speaker Volume ControlDisplay Contrast Control Language ChangeMake a call Making and Answering CallsAnswer a call RedialTo store a Speed Call number Speed Call KeysTo dial a stored Speed Call number Auto-Answer Speed Call PersonalOn-Hook Dialing Transfer Call HandlingHold Conference Split ConferenceSwap To leave a ConferenceTo turn Call Forward on and off once it has been programmed Call ForwardTo program Call Forward Call Forward Remote Messaging Advisory Call Forward End ChainingCall Forward Override Messaging Callback Messaging Cancel CallbackMessaging Cancel All Callbacks Attendant Call Hold Remote Retrieve Using Advanced FeaturesAccount Codes To retrieve a parked call Call ParkTo park an active call Do Not Disturb Call PickupCampon Direct Paging OverridePaging To answer a call when Auto Answer is disabled To enable Headset OperationTo disable Headset Operation Headset OperationTo turn Music on and off when the set is idle Headset Operation with Feature Control SwitchMusic To answer a callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTrunk Flash To make a GroupTo start recording while on a 2-party call Record a CallTo stop and save a recording To stop and erase a recordingTo log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTo tag a malicious call Tag CallTo return a call Call HistoryTo display the call history, and view call detail To delete a particular call from the call log To delete all missed, answered, or outgoing call logs
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Manual 25 pages 16.55 Kb