Problems You Can Solve
Problems and possible solutions
The handset does not turn on
Recharge or replace the battery, then remove and reinsert the battery.
The handset doesn’t ring for incoming calls
Check the Sound Setup menu to ensure the handset is not set for discreet profile. Check the ring volume to ensure it has not been set for the lowest setting.
The handset becomes warm during calls
It is normal for the handset to feel slightly warm during extended calls.
The battery doesn’t charge to full capacity
Try a different battery.
No tones when pressing keys during a call
Key sound is turned off by default. If audible tones are desired, check the key sound setting in the Sound Profiles submenu.
Audible alert through headset when the battery is low The battery low alert indicates the battery is reaching the end of its charge. Do not attempt to make calls at this time. Turn the handset off and replace the battery.
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Figure 16..1 - Display messages and explanations
The handset is unable to register to the system. If the problem persists, notify the system administrator.
Battery power is low. When the handset shuts off, replace the battery with a fully charged battery, or use an alternate power source such as a desktop charger.
The handset does not recognize any base station, or the signal is too weak to make a call. Try again when closer to a base station or turn the handset off then on. If the problem persists, notify the system administrator.
The text message memory is full and AutoDelete is turned off. Delete some messages or turn AutoDelete on (For more information, see Messaging menu, page 30).
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