Tekkeon ET3000 manual When you receive a call on your

Page 20

Troubleshooting (continued)

 

Issue

Solution

 

 

When you receive a call on your

1. Ensure that your ezTalker digital headset is charged and turned on.

 

 

mobile phone, the call is not

2. Ensure that your Bluetooth mobile phone is set to Bluetooth mode, and that

 

 

automatically connected to ezTalker

 

 

ezTalker digital (BTHS) has been selected as the connected Bluetooth

 

 

digital after you press the TALK

 

 

device. (This is important as most Bluetooth phones are designed to pair

 

 

button.

 

 

with more than one Bluetooth device.)

 

 

 

 

 

 

3. This problem may persist in some rare cases, as the phone may be too busy

 

 

 

to process the call and have difficulty establishing the connection with the

 

 

 

headset. If this is the case, answer the call on the mobile phone before

 

 

 

pressing the TALK button on the headset. The mobile phone should transfer

 

 

 

the call to your headset within one second.

 

 

 

 

 

 

 

 

Even though your headset is turned

1. Ensure that your Bluetooth mobile phone is set to Bluetooth mode, and that

 

 

on, the call is not automatically

ezTalker digital (BTHS) has been selected as the connected Bluetooth

 

 

connected to ezTalker digital when

device. (This is important as most Bluetooth phones are designed to pair

 

 

you dial a number on your mobile

with more than one Bluetooth device.)

 

 

phone.

2. The problem may persist in some rare cases, as the phone may be too busy

 

 

 

 

 

 

to process the call and have difficulty establishing the connection with the

 

 

 

headset. If this is the case, make a call from your mobile phone, and then

 

 

 

press the TALK button on the headset. The mobile phone should transfer

 

 

 

the call to your headset within one second.

 

 

 

 

 

 

 

 

You hear a crackling noise when

You have exceeded the 30 foot-range of the Bluetooth connection. Move your

 

 

connected on a call through the

mobile phone closer to the headset.

 

 

headset.

 

 

 

 

 

 

 

 

 

 

 

You hear a clicking noise when

You are experiencing interference on the connection between your mobile

 

 

connected on a call through the

phone and the headset. Try changing locations.

 

 

headset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18

Image 20 Tekkeon ET3000 manual When you receive a call on your
Contents ET3000 User Guide Page Contents User GuideUnpacking ezTalker digital OverviewGetting Started Talk Button Volume Down Button Getting to Know ezTalker digitalTo Charge the Headset Setting Up ezTalker digitalCharging ezTalker digital Pairing ezTalker digital to Your Mobile Phone To Pair the DevicesTo Cancel Pairing Mode Wearing ezTalker digitalTo Place the Headset on Your Ear To Change the Direction of the EarhookUsing ezTalker digital Powering ezTalker digitalUnderstanding the Display To Turn On the Headset7148321266 Tekkeon Ring Making Calls To Make Calls from Your Mobile PhoneTo Make Calls Using Stored Number Redial Receiving Calls To Receive a CallTo Transfer Calls from Your Mobile Phone to the Headset Ending CallsTransferring Calls To Disable Caller ID/Name Browsing the Phone BookEnabling Caller ID/Name To Browse the Phone BookAdjusting the Volume Muting ezTalker digitalVisual and Audible Indicators LED Status Indicators Troubleshooting When you receive a call on your Limited Warranty Disclaimer of WarrantiesFCC Statement for Class B Digital Devices Customer Support Tekkeon, Inc