Vertical Communications R DSU manual Placing Calls On Hold

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GCA70–248Placing Calls On Hold

4

Placing Calls On Hold

 

4.1Placing Calls On Hold

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To place a call on hold,

1.Press HOLD.

2.Hang up handset.

To return to call that is on hold,

1. Lift handset and press line button with flashing green light.

To place a call on exclusive hold,

1. Press HOLD twice and hang up handset.

To place a call on hold at another telephone,

1.While on line, press INTERCOM (system places call on hold).

2.Dial ✳ 9 0, then dial extension number of telephone to receive held call.

3.Hang up handset.

To answer a call at the extension receiving held call,

1.Lift handset.

2.Press INTERCOM and dial # 90.

To cancel directed call hold and retrieve the call,

1.Lift handset.

2.Press INTERCOM, dial ✳ 4, then dial the extension number of the telephone to which you directed the call.

3. Retrieve the call.

Non-LCD Station User's Guide 4 – 1

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Contents DSU and DSU II Series Digital Telephone Systems 12/97 Contents Operating Your Telephone With a DSS/BLF Console Using The Other Telephone FeaturesSending And Receiving Non-Verbal Messages Using This GuideUsing The Other Telephone Features Appendix a Quick Reference Guide Troubleshooting Your TelephoneProgramming Your Telephone Overview Using Your Speakerphone Speakerphone User Guidelines 8212S Speakerphone Impact 8124S Speakerphone Message-Waiting Light Knowing Your Telephone’s FunctionsHold Button Intercom ButtonProgrammable Buttons Volume ControlMicrophone Opening Mute ButtonNext to a line button Understanding What the Lights MeanNext to the Speaker button Understanding What the Rings MeanPedestal Base To answer a call that is ringing at your telephone To answer a call using the speakerphoneAnswering Calls Answering CallsTo respond non-verbally Answering Subdued-Off Hook Voice Announcements Sohva CallsTo answer a Sohva To respond verballyTo dial autodial number Making CallsMaking Calls To make a callTo queue for a line group if all lines are busy To access outside line using line group featureTo cancel queuing before it rings back at your telephone To redial the last number that you dialed at your telephoneTo clear the Toll Restriction Override code Press Intercom To use Toll Restriction Override at a station Press IntercomUsing Call Waiting Using Automatic Call-BackPlacing Calls On Hold To retrieve a parked call To park a callTo transfer a call without first announcing it If you hear a busy signal or receive no answerTransferring Outside Calls To announce a call before transferring itThis page remains blank intentionally To drop outside lines from the conference Conferencing CallsConferencing Stations Together Press TRANSFER/CONFERENCEThis page remains blank intentionally Making a Paging Announcement Using The OtherTelephone Features Using the Recall/Flash FeatureTo answer telephone paging from any station Forwarding Calls Switching Between Pulse and Tone∙ To deactivate the Cfos feature Press Intercom # Activating The Call Forward Outside System Cfos Feature∙ To activate the Cfos feature Press Intercom To reject the automatic relocation Engaging Automatic Set RelocationTo accept automatic relocation To select the IST device Data LED off Understanding The Data Button LightTo select the multiline telephone Data LED on or flashing Using The Imist Module To turn music OFF Using The Dynamic Line Button FeatureBackground Music To turn music onLighting The Message Light Sending And ReceivingNon-Verbal Messages To receive a message at an alerted station To turn LCD messaging on Press Intercom To cancel station-to-station messagingSending Messages To LCD Speakerphones Station-To-Station MessagingThis page remains blank intentionally To store extension numbers at DSS buttons ProgrammingProgramming Your Telephone To store autodial numbersTo store personal speed dial numbers To store special purpose feature buttonsOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Symptom Possible Cause Troubleshooting Your TelephoneThis page remains blank intentionally Index Engaging Automatic Set Relocation NonVerbal Messages, Sending And Receiving Volume Control Quick Reference Guide Appendix aNight Answer Page Page Page Charlottesville, Virginia

R DSU specifications

Vertical Communications R DSU is a cutting-edge communications solution designed to enhance productivity and streamline operations for businesses of all sizes. One notable feature of the R DSU is its robust scalability, allowing organizations to expand telecommunication capabilities as their needs grow. With a modular design, the system can adapt to varying user requirements, making it an ideal choice for both small enterprises and large corporations.

One of the primary technologies integrated into the Vertical Communications R DSU is Voice over Internet Protocol (VoIP). This technology enables seamless voice communication over the internet, providing crystal-clear audio quality and reducing costs associated with traditional phone lines. The R DSU supports various VoIP protocols, ensuring compatibility with a wide range of devices and enabling businesses to implement a flexible communication strategy.

Security is a top priority with the R DSU, which incorporates advanced encryption protocols to safeguard sensitive information during transmission. Features such as secure SIP (Session Initiation Protocol) and HTTPS ensure that conversations remain confidential and protected from unauthorized access.

Another key characteristic of the R DSU is its user-friendly interface. The system comes equipped with an intuitive management console that simplifies the configuration and management of phone systems. Administrators can easily set up user accounts, manage call routing, and access real-time analytics to monitor system performance.

The R DSU also emphasizes integration with other business applications, facilitating a unified communication experience. With support for customer relationship management (CRM) systems and collaboration tools, users can streamline their workflows and enhance customer interactions.

Additionally, the R DSU is designed for mobility. With its mobile application, employees can stay connected and access business communications from anywhere, enabling remote work and enhancing overall productivity. This flexibility is particularly beneficial for companies with distributed teams.

In summary, Vertical Communications R DSU is a versatile and advanced communications system that combines scalability, security, and user-friendliness. With its VoIP capabilities, robust integration options, and mobility features, the R DSU is poised to transform how businesses communicate, driving efficiency and collaboration in today’s fast-paced environment.
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