Chapter 2: Installation Checklist
Before
Installing the
Voice Mail
and Phone
Systems
Sprint® Digital Voice is easy to install and maintain if the details of the installation are outlined before the phone or voice mail are installed. Before beginning the installation, talk with the customer and make sure that you have a complete understanding of how the customer wants the systems to function. This will keep you from having to make changes after installation that can cause Sprint Digital Voice to
Some of the questions that you will need answers to are outlined below.
•Which Protegé® system is being used?
•How many mailboxes will be needed?
•Will the default numbering plan change?
•Will Dial by Name be used?
•If Dial by Name is used, will it be first or last name?
•How many greetings need to be recorded?
•Who will record the greetings?
•What information will the greetings contain?
•Will the site use the Automated Attendant feature?
Important
If the default mailbox numbering is incorrect for the extension numbering plan on your phone system, change it before doing any other programming. To change the mailbox numbering you must
Issue 1.6 | Installation Checklist – ◆ – 5 |