Oricom Pro900 manual Troubleshooting, Problem Possible causes Solutions

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					Troubleshooting
Troubleshooting

Problem	Possible cause(s)			Solution(s)

Bad audio quality	1.	Interference from nearby electrical appliance.		1. Try a different connection point, one that is away
(crackles,echo, etc.).	2.	Base unit is installed in a room with thick walls.			from other electrical appliances.
	3. The handset is too far from the base unit.			2.	Install the base unit in a DIFFERENT room OR use
	4.	If you have Broadband/ADSL you need an in line ﬁ lter			EXTENSION leads.
		(not supplied) connected where this product connects		3.	Move CLOSER to the base unit.
		to the phone socket.		4.	Ensure a in-line ADSL ﬁ lter is installed on all phone
	5.	Faulty telephone line.			sockets between wall plate and your phone.
				5.	Contact your network service provider to check your
					line.
Caller ID does not work.	1.	Service not activated with your Network service		1.	Check your SUBSCRIPTION with the SERVICE
		provider.			provider.
	2.	Caller ID service is activated but does not work or is		2. Ask your service provider to re set your caller ID
		is intermittent.			service.
Phone does not ring when a	1. The ringer is off.			1. Turn ON the ringer.
call comes in.	2. Too many phones are sharing the same phone line.			2.	Disconnect some of the phones from the phone line.
	3.	Base unit not plugged in.		3.	Check base unit CONNECTIONS.
Keypad does not work.	Keypad may be locked.			UNLOCK the keypad.

Busy tone + in use light on.	1.	Other handset may still be connected.		1.	Check ALL handsets and END all calls.
	2. Check power supply connection.			2. Check CONNECTIONS to wall and base.
Handset registration fails	The base memory may be fully charged.			Delete un-used handsets and try again.
continuously.

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Contents Pro900 Ampliﬁ ed Cordless / Corded with Answering System Professional SeriesTable of Contents Page Getting Started InstallationPurchasing additional handsets Pack contentsMenu/OK Rewind/OGM Play/Pause Stop/Esc/Answer on/off Corded Telephone answering machine baseCordless handset and base Operating the Telephone Operating the TelephoneOr Save Conﬁ rm the entries Navigating in the menuInternal call in progress Message waiting KeysOr , Save M1 or M2 Opens add quick dial entry modeSelect ‘‘New entry’’ Conﬁ rm itOpen the redial list Or , or Making a call using the telephone baseTelephone TelephoneChain dialling Calling back missed callsQuick dial M1, M2 or M3 Press the required quick dial buttonOr up and down arrows Volume buttonsAdjusting the Handsfree volume, cordless handset ButtonsNecessary Using a Headset not included, telephone base Or Adjust the tone with the left and right buttonsUsing a Headset not included, cordless handset Transferring external calls internally HS1Handset HS0/HS1 End the internal callSelect ‘‘Registration’’, ‘‘Register’’ Register Activate registration mode At the handsetHS0 2 sec Activates conference callHandset deregistration, cordless handset Power fail, telephone baseUsing the Menu, Telephone Base Using the menuSelecting a Profile for use Display Settings Conﬁ rm TimePhone Book Eg HS2 Select the destination handset Phone Book, Telephone BaseAll’’ Copy append or Copy allCaller ID, Telephone Base Caller IDTake two different calls at the same time Deleting calls list entries Using the Menu, Cordless Handset Select ‘‘Copy’’ Handset Auto talk Select ‘‘Handset name’’Enter new name and conﬁ rm it Select ‘‘Keypad Beep’’Base settings Alarm Space Delete Phone Book, Cordless HandsetActivate the editing process Entry or Delete all Show details Open the phone book Select a phone book entrySelect ‘‘Show details’’ Deleting phone book entriesTo display further information Caller ID, Cordless HandsetPublic payphone Telephony serviceConﬁ rm or Cancel Caller is dialling you whilstAnswering Machine Using the Answering MachineRewind Delete All? Conﬁ rm or cancelCall Record a memo StopMsgs’’ Listen to your messages/memos via the handsetPress the key to return to standby Memory Full Using Remote Access Remote AccessAdvanced Setting Advanced SettingSec R Activate Reset Conﬁ rm or cancel Problem Possible causes Solutions TroubleshootingTroubleshooting Technical Properties Technical propertiesLanguage English Handset name Oricom Default settingsDefault settings Language English Answer modeWarranty Australia Maintenance/GuaranteeCustomer Support Caller ID REN RN for New ZealandIndex IndexIndex Storing calls list entries in the phone book Australia Customer Support