Oricom Pro900 manual Troubleshooting

Page 44

Troubleshooting

Problem

Possible cause(s)

 

Solution(s)

 

 

 

 

Cannot make/answer a 2nd

2nd call service can be activated.

 

Check with your service provider. Check the recall

call.

 

 

selection is correct.

 

 

 

 

 

The battery icon is not

1. Bad battery contact.

 

1.

Move the handset slightly.

2. Dirty contact.

 

2.

Clean the battery contact with a dry cloth.

scrolling when the handset is

 

3. Battery is fully charged

 

3.

Its fi ne to leave on the base when fully charged.

placed on the base.

 

 

 

 

 

 

 

 

 

A phonebook entry cannot be

The phonebook is full.

 

Delete any unused entries to free memory.

stored.

 

 

 

 

Answering machine does not

1. The answer machine may be turned off.

 

1.

Switch the answering machine on.

record messages.

2. The memory may be full.

 

2. Delete some messages.

 

3. Answer mode may be set to ANSWER ONLY.

 

3. Change the mode to ANSWER & REC.

Cannot access messages

1. Remote access may be switched off.

 

1. Switch Remote access on.

remotely.

2. Wrong PIN is entered.

 

2.

Enter the PIN once again.

 

 

 

 

 

Cannot record outgoing

1. The memory may be full.

 

1.

Delete messages.

message.

 

 

 

 

 

 

 

 

 

Answering machine stops

1. The memory may be full.

 

1.

Delete messages.

recording part way through a

2. The maximum message length is more than

2

 

 

message.

minutes.

 

 

 

 

 

 

 

 

Note:

If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.

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Contents Professional Series Pro900 Amplifi ed Cordless / Corded with Answering SystemTable of Contents Page Installation Getting StartedPack contents Purchasing additional handsetsCorded Telephone answering machine base Menu/OK Rewind/OGM Play/Pause Stop/Esc/Answer on/offCordless handset and base Operating the Telephone Operating the TelephoneNavigating in the menu Internal call in progress Message waitingKeys Or Save Confi rm the entriesM1 or M2 Opens add quick dial entry mode Select ‘‘New entry’’Confi rm it Or , SaveMaking a call using the telephone base TelephoneTelephone Open the redial list Or , orCalling back missed calls Quick dialM1, M2 or M3 Press the required quick dial button Chain diallingVolume buttons Adjusting the Handsfree volume, cordless handsetButtons Or up and down arrowsUsing a Headset not included, cordless handset Or Adjust the tone with the left and right buttonsNecessary Using a Headset not included, telephone base HS1 HandsetHS0/HS1 End the internal call Transferring external calls internallyRegister Activate registration mode At the handset HS0 2 secActivates conference call Select ‘‘Registration’’, ‘‘Register’’Power fail, telephone base Handset deregistration, cordless handsetUsing the menu Using the Menu, Telephone BaseSelecting a Profile for use Display Settings Time Confi rmPhone Book Phone Book, Telephone Base All’’Copy append or Copy all Eg HS2 Select the destination handsetTake two different calls at the same time Caller IDCaller ID, Telephone Base Deleting calls list entries Using the Menu, Cordless Handset Select ‘‘Copy’’ Handset Select ‘‘Handset name’’ Enter new name and confi rm itSelect ‘‘Keypad Beep’’ Auto talkBase settings Alarm Activate the editing process Phone Book, Cordless HandsetSpace Delete Show details Open the phone book Select a phone book entry Select ‘‘Show details’’Deleting phone book entries Entry or Delete allCaller ID, Cordless Handset To display further informationTelephony service Confi rm or CancelCaller is dialling you whilst Public payphoneUsing the Answering Machine Answering MachineDelete All? Confi rm or cancel Call Record a memoStop RewindPress the key to return to standby Memory Full Listen to your messages/memos via the handsetMsgs’’ Remote Access Using Remote AccessAdvanced Setting Advanced SettingSec R Activate Reset Confi rm or cancel Troubleshooting Problem Possible causes SolutionsTroubleshooting Technical properties Technical PropertiesDefault settings Default settingsLanguage English Answer mode Language English Handset name OricomCustomer Support Maintenance/GuaranteeWarranty Australia REN RN for New Zealand Caller IDIndex IndexIndex Storing calls list entries in the phone book Australia Customer Support
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