Oricom BT9500 Problem Possible causes Solutions Bad audio quality, Other electrical appliances

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38Appendix

Problem

Possible cause(s)

Solution(s)

Bad audio quality

1. Interference from nearby electrical appliance.

1. Try a different connection point, one that is away from

(crackles,echo, etc.).

2. Base unit is installed in a room with thick walls.

other electrical appliances.

 

3. The handset is too far from the base unit.

2. Install the base unit in a DIFFERENT room OR use

 

4. If you have Broadband/ADSL you need an in line

EXTENSION leads.

 

filter (not supplied) connected where this product

3. Move CLOSER to the base unit.

 

connects to the phone socket.

4. Ensure a in-line ADSL filter is installed on all phone

 

5. Faulty telephone line.

sockets between wall plate and your phone.

 

 

5. Contact your network service provider to check your line.

 

 

 

Caller ID does not

1. Service not activated with your Network service

1. Check your SUBSCRIPTION with the SERVICE provider.

work.

provider.

2. Ask your service provider to re set your caller ID

 

2. Caller ID service is activated but does not work or

service.

 

is is intermittent.

 

Phone does not ring

1. The ringer is off.

1. Turn ON the ringer.

when a call comes in.

2. Too many phones are sharing the same phone line.

2. Disconnect some of the phones from the phone line.

 

3. Base unit not plugged in.

3. Check base unit CONNECTIONS.

Keypad does not work.

Keypad may be locked.

UNLOCK the keypad.

Busy tone + in use

1. Other handset may still be connected.

1. Check ALL handsets and END all calls.

light on.

2. Check power supply connection.

2. Check CONNECTIONS to wall and base.

Handset registration

You may have exceeded the maximum number of

Delete un-used handsets and try again.

fails continuously.

handsets allowed (6).

 

 

 

 

Cannot make/answer

Recall tim is not correct or service is not available.

Check with your service provider. Check the recall

a 2nd call.

 

selection is correct.

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Contents BT9500 Page Contents Avoid exposure of this telephone to moisture or liquid Wherever possible, recycle those materialsLocation Signal strengthHandset range Battery performance Battery low warningNiMH rechargeable batteries provided Purchasing additional handsets Handset Overview Talk off/ Clear/ Back SpeakerPress to make or answer a mobile call MicrophoneBluetooth LEDs Is using the lineIdle, to pair up Bluetooth mobile Base Station OverviewHandset LCD Display Icons DescriptionMessage counter display Display Description TAM is turned OFFTAM is turned on XX/FFA1/A2 XX/An C1/C2 H1/H2 Introducing Bluetooth wireless technology Glossary of termsPairing a Bluetooth enabled mobile phone Pairing a Bluetooth headsetManual connection Auto connectionTurning off the auto connection Replace a paired device Calls Make a Home callPredial a call Answer a Home callAnswer a Mobile call End a Mobile callHandset speakerphone Call from the redial listVolume control MuteReceive a Home call while on a Mobile call Temporary ringer silencingCaller ID history call log Chain dialingLast number redial redial list Intercom Call another handsetHandset back in the telephone base or charger If you have more than two handsets, your screen showsMake a 3-way Conference Call Store a phonebook entry Review the phonebookPhonebook Empty Enter NameAlphabetical search Dial a phonebook entryEdit an Entry To start an alphabetical searchMissed calls indicator Call logReview the call log Entries appear in reverse chronological orderDial a call log entry Save a call log entry to the phonebookDelete from the call log To delete one entryDial a redial entry Delete from redialSet the time format Set date and timeSet the date format Press MENU/OK to select the highlighted itemTo Change Settings Ringer toneAlert tones LanguageECO Plus mode To manually turn off the new voicemail indicatorSet the Recall time Clear voicemail indicationReset Your Phone Press UP/DOWN to scroll to ResetTo stop the paging tone PagingRegister a handset De-register a handsetPress UP/DOWN to select Register HS 0000Turn on or off the answering machine To turn on or off with the telephone baseTo turn on or off with a handset Call screeningRecord and play memos Delete all old messagesTo delete all old messages with a handset To play messages with the telephone baseAnswer machine settings Set the answer delayOGM settings Set the answer modeRemote access To remotely access your answering systemTurn on/off the message alert Play the outgoing messageFunctions Previous messageStop the current message Turn onTroubleshooting Problem Possible causes Solutions Bad audio quality ServiceOther electrical appliances Extension leadsProblem Possible causes Solutions Bad battery contact Move the handset slightlyCannot access Switch Remote access onWarranty Information Australia Trademarks Australia Customer Support Customer SupportLocked Bag South Windsor, NSW Phone 1300 889 Fax 02 4574
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