RCA Model 29190C Message Indicators, Telephone Basics, Memory, General Product Care, Service

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REVIEWING CALL RECORDS

Press the up or down arrows to view the newest call record.

Press the down arrow to scroll through the call records from the most recent to the oldest.

Press the up arrow to scroll through the call records from the oldest to the newest.

When all of the records have been viewed, START/ END appears in the display.

DELETING CALL RECORDS

To delete the record shown in the display, press the DELETE button once.

To delete all records while reviewing, press and hold the DELETE button for about 3 seconds. DELETE ALL? appears in the display. Press DELETE again to complete.

NOTE: This feature DOES NOT work when the handset is picked up. This prevents the buttons from being accidentally pressed on the back of the handset.

DIALING BACK

When reviewing Caller ID records, you can dialback the numbers shown on the display by pressing the DIAL button.

NOTE: This feature DOES NOT work when the handset is picked up. This prevents the buttons from being accidentally pressed on the back of the handset.

IF YOU PROGRAMMED YOUR LOCAL AREA

CODE IN THE SETUP MENU

1.Use the arrow buttons to display the number you want to dial.

If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call.

If you see a number with 11 digits (i.e. 1-234-555- 1234), then the call received was not from your area code.

2.Press the DIAL button and the display shows PICKUP or ADJ. A 15 second timer will also start at this point on the upper right side of the display, letting you know the time until the unit will return to the Caller ID record. If you adjust the number to be dialed, the timer will reset after each adjust- ment.

3.To adjust the phone number, press the DIAL button. For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Press the DIAL button repeatedly to scroll through the 7, 10, and 11-digit numbers.

7-digits:

7-digit telephone number (i.e. 555-5555)

10-digits:

3-digit area code + 7-digit telephone number (i.e. 425-555-5555)

11-digits:

long distance code 1 + 3-digit area code + 7- digit telephone number

(i.e. 1-425-555-5555)

4.To dial the displayed number, pick up the handset before the timer reaches 0. NOW DIALING shows in the display and the number is dialed.

IF YOU DID NOT PROGRAM YOUR LOCAL

AREA CODE IN THE SETUP MENU

1.Use the arrow buttons to display the number you want to dial. You will only see 11-digit numbers (i.e. 1-234-555-1234).

2.See steps 2 through 4 in the above section to complete the dialback sequence.

NOTE: If only PICKUP PHONE shows on the display, no other changes to the number can be made. The information sent from the telephone company is known to be a valid number for dialing back (available only in limited areas). Once you pick up the phone, the number will be automatically dialed.

MESSAGE INDICATORS

The following special messages indicate the status of a message or the unit:

NO CALLS

The Caller ID memory log is

 

empty.

UNKNOWN CALL

The incoming call does not have

 

Caller ID service or their service

 

area is not linked to yours. If

 

UNKNOWN CALL appears along

 

with a calling number, the name

 

information for that number was

 

not available.

BLOCKED CALL

The caller is registered as “Private

 

Number” and their Caller ID

 

information is withheld.

ERROR

Caller information has been

 

interrupted or corrupted during

 

transmission.

NO DATA

No Caller ID signal has been

 

detected, or Caller ID service has

 

not been activated.

START/END

You are at the beginning or the

 

end of the Caller ID memory log.

 

Battery power level is low.

TELEPHONE BASICS

 

 

 

 

Quick Dial

 

 

 

 

buttons

STORE

Store

Memory Dial

 

 

 

A B

C

 

button

1

2

3

 

 

 

ABC

DEF

 

 

GHI

JKL

MNO

 

 

4

5

6

 

 

PQRS

TUV

WXYZ

 

 

7

8

9

 

 

*

OPER

#

 

VOLUME

0

 

 

FLASH

VOLUME

MEMORY REDIAL

FLASH

button

 

 

 

 

 

 

button

 

 

 

 

MEMORY

 

 

 

REDIAL

button

 

 

 

button

CHANGING THE VOLUME

You are able to control the listening level with the VOLUME button.

It remains at the last level set until you change it.

REDIALING A NUMBER

If you want to call the last number you dialed again (up to 32 digits), use REDIAL.

1.Pick up the handset.

2.Press REDIAL.

3.The last number called is automatically redialed.

ONE-TOUCH REDIAL

If the last call you dialed was busy, you can redial it immediately by just pressing the REDIAL button without hanging up the handset. The number dials automatically.

NOTE: Using the FLASH button and then pressing REDIAL will not perform a redial.

FLASH

This feature is used to activate customer calling services available through your local phone company, such as Call Waiting.

Press the FLASH button to put the person you’re talking to on hold and answer the incoming call.

TEMPORARY TONE DIALING

If you have pulse service, you can temporarily change from pulse to tone service. After dialing the telephone number, press and release the * button on the telephone. This allows access to phone services that require a tone, such as banking and long- distance services. After you hang up the handset, the telephone automatically returns to pulse service.

MEMORY

Before you store any telephone number into memory, make sure the dial mode is correct for the type of telephone you’re using. The default dial mode is tone (touch-tone), so if you have pulse (rotary) service, you must first change the dial mode. See “Setting the Dial Mode.”

The following buttons can be stored into any memory location: 0-9, *, # and PAUSE (REDIAL). See "Inserting a Pause in the Dialing Sequence" and "Temporary Tone Dialing".

STORING A NUMBER IN MEMORY

1.Pick up the handset.

2.Press STORE.

3.Enter the telephone number, up to 20 digits (it will not actually call the number in this mode). If you make a mistake, hang up and repeat the procedure for storing from the beginning.

4.Press STORE.

5.Press the desired memory location button (0-9 or quick dial A,B, or C.)

6.Hang up the handset.

7.Write the name or number of party stored in the memory location on the directory card.

CHANGING A STORED NUMBER

Repeat the storage sequence. The new number will replace the old number at the memory location.

ERASING A STORED NUMBER

1.Pick up the handset.

2.Press STORE.

3.Press STORE again.

4.Press the location (A, B, C, 0-9) to be erased.

DIALING A QUICK DIAL NUMBER

1.Pick up the handset.

2.Press the quick dial location A,B, or C. The number dials automatically.

DIALING STORED NUMBERS

1.Pick up the handset.

2.Press MEMORY.

3.Press 0-9 for the memory location. The number dials automatically.

INSERTING A PAUSE IN THE DIALING

SEQUENCE

The REDIAL button becomes a pause function when the STORE button has been pressed first. It is valid only when storing a number into memory locations.

Use the REDIAL button to insert a pause when a delay is needed in an automatic dialing sequence. For example, when you must dial a 9 to get an outside line or when you enter codes to access your long distance company.

You may need to adjust the length of the pause duration. It can be adjusted from 1 to 9 seconds. The default setting is 4 seconds.

1.Pick up the handset.

2.Press the STORE button.

3.Press 1-9 (1=1 second, 2=2 seconds, etc.)

4.Press STORE again.

5.Press the REDIAL button to save.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow these guidelines:

Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

DO NOT expose to direct sunlight or moisture.

Avoid dropping the handset, as well as other rough treatment to the phone.

Clean the phone with a soft cloth.

Never use a strong cleaning agent or abrasive powder because this will damage the finish.

Retain the original packaging in case you need to ship the phone at a later date.

REN NUMBER

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your

local telephone company.

TROUBLESHOOTING TIPS

NO DIAL TONE

Check all cabling to make sure that all connections are secure and not damaged.

Check hook switch: Does it fully extend from the handset when it is lifted from cradle?

NO DISPLAY

Replace batteries.

Check for proper battery installation.

NO INFORMATION IS SHOWN

AFTER THE PHONE RINGS

Did you order Caller ID service from your local telephone company?

Be sure to wait until the second ring before answering.

ERROR MESSAGE IS DISPLAYED

ERROR appears in the display if the unit detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company.

Be sure to wait until the second ring before answering.

PHONE DOES NOT DIAL OUT

Check the dial mode in the setup menu.

PHONE DOES NOT RING

Is the ringer switch in the OFF position?

Are you using too many phones on one line? (The total REN of all phones on the same line should not be greater than the maximum REN for your calling area. See FCC Registration Information)

See”NO DIAL TONE”.

INCOMING AND OUTGOING VOICE

VOLUME LOW

Are other phones off hook at same time? If so, this is normal condition as volume drops when additional phones are used at once.

TONE FEEDBACK FLUTTER WHEN

DIALING IN PULSE MODE

This is normal as power is fluctuating with phone outpulsing.

TELEPHONE NETWORK

INFORMATION

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.

Notice must be given to the telephone company upon termination of your telephone from your line.

SERVICE

ATLINKS Communications Canada, Inc. warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within

1 year from the original date of purchase, it will be replaced free of charge, including return transportation.

This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.

Should your product not perform properly during the warranty period, either:

1.Return it to the selling dealer with proof of purchase for replacement,

OR

2.Remove the batteries (where applicable), and pack product complete with accessories in the original carton (or equivalent).

— Mail prepaid (with proof of purchase) and insured to:

ATLINKS Communications Canada, Inc.

c/o Thomson Consumer Electronics Canada 6200 Edwards Boulevard

Mississauga, Ontario L5T 2V7

The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.

If you are unable to find a qualified servicer for out of warranty service, you may write to:

ATLINKS Communications Canada, Inc.

c/o Thomson Consumer Electronics Canada P.O. Box 0944

Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is required if service is needed during the warranty period.

PURCHASE DATE

____________________________________________________________

NAME OF STORE

____________________________________________________________

ATLINKS Communications Canada, Inc.

(An Alcatel / Thomson Joint Venture)

©2000 ATLINKS Communications Canada, Inc. Trademark(s) ® Registered

Model 29190C

Marque(s) ® déposée(s)

 

15527770 (Rev. 1 CAN E)

 

00-26

 

Printed in China

 

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Contents Installation SetupCaller ID Features Interference InformationService Message IndicatorsTroubleshooting Tips Telephone Basics