RCA 28310 manual Caller ID Solutions, Skype Solutions

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•See solutions for “No dial tone”.

•Replace the battery.

Handset displays "BASE STATION CONNECTION LOST" or "NOT REGISTERED".

•Handset may be out of range of the base. Move closer to the base.

•Verify the power adaptor is properly installed.

•Disconnect the handset battery and plug it in again. Place the handset on the cradle for at least 2 to 3 minutes.

•Disconnect the power adaptor and plug it in again. Then place the handset on the cradle for at least 2 to 3 minutes.

Handset displays "HANDSET NEEDS REGISTRATION"

•Follow the programming in the telephone procedures to re-register the handset to the base.

•Press the SELECT button to begin handset registration. Follow instructions on Handset screen.

Registration did not work

•Charge the batteries for 16 hours. Re-register handset.

•Uplug and then plug in the power adaptor. Re-register handset

Caller ID Solutions

No Display

•Charge or replace the batteries.

•Verify that the unit is connected to a non-switched electrical outlet. Disconnect the AC power adaptor from the base and reconnect it.

Caller ID Error Message

•The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line.

No Caller ID

•In order to receive Caller ID information, you must subscribe to the standard name/number Caller ID service from your local telephone company.

Skype Solutions

Skype Ring Delay

•When making a Skype-IN call, the landline caller hears 2 or more rings before the Handset starts to ring. This is a network connection problem.

Cannot sign into Skype

•If you do not have a Skype account you will need to create one via Status/Create new account.

•Verify that you are using the correct login name and password, be sure to enter upper/lower case and special characters correctly.

•Check to see that all cables are attached correctly.

•The base station has not been provided an IP address; Check via Settings/ Information that an IP address is shown under IP address. If not, check your Internet connection. If you are using a router, switch or hub, restart the device(s) and then restart the base station. Please refer to Base station does not receive an IP address.

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Contents Quick Guide On pagesPage Introduction Equipment Approval Information Notification to the Local Telephone CompanyInterference Information Hearing Aid Compatibility HACLicensing FCC RF Radiation Exposure StatementTable of Contents Limited Warranty Parts Checklist for model Important InformationBefore You Begin Installation Important Installation GuidelinesTelephone Jack Requirements Digital Security SystemHandset Layout Base LayoutEnd/Power button/Skype status Left soft buttonRight soft button Call/Speaker buttonInstalling the Phone Installing the Handset BatteryLocate the battery compartment on the back of the handset Insert the batteriesBase Station Button until the handset powers on First Time Start UpFind your preferred language Enter your local area code. Press to continueIf you do not have a Skype account, follow this procedure Use To input punctuation marks from Symbols tableGetting Started with Skype Create a New Skype AccountSign Into a Skype Account You are then directed to the SkypeConfirm contact can see you when you ContactsAdd a Skype Contact Press to accept, to declineAdd a SkypeOut or Landline Contact Use with SkypeOut or landlineName and press Make and Receive Calls Search for Skype UsersCall a Skype Contact View profile Displays the selected name’s profileReceive a Call Dial a Landline NumberTo dial a landline number Preferred line. Choose one of the following optionsAdjust the Earpiece Volume Mute the MicrophoneSpeakerphone Start a New Call During a CallRadio Battery Status Signal Notifications Main DisplayOnline Current time Status Skype credit Action Silent mode is active Setting, depending on the current screenMissed call New voicemailProgramming your Phone Main MenuMain Menu Use or to navigate and highlightSkype Settings Password for automatic sign-in. Press to accept, to declineSign into Skype Press to select ContactsSend Voicemail to a Contact View Contact’s Skype ProfileAdvanced Contact Menu Rename a ContactEdit a SkypeOut Contact Number Block/Unblock a ContactFrom the idle screen, press to enter the main menu Call History Request Contact DetailsBe indicated by Details View details regarding the callCaller ID CID Receiving CID RecordsCall Waiting Caller ID Delete Remove the entryDialing Landline or Skype calls from Call History Storing Landline CID or Skype Records in Internal MemoryBy pressing Again To select the desired calling methodDeleting a CID Record VoicemailsListen to your voicemail Contacts Requests Add ContactPhone Number See Intercom Receiving an Intercom CallSign Out My ProfilePress and to select your preferred status Offline Change your Skype profileChange Password Auto SignPrivate, press to select options Edit, Remove, Add Choose auto or manual signServices SearchSkype Credit SkypeInSettings Call Divert VoicemailCall Forward Privacy Voicemail ActivationWelcome Message Manage Blocked Users TonesIncoming Alert Type Ringing Volume Ring TonesIntercom Ring Tones Landline Ring TonesCordless Settings Time & DateRegister / Deregister your handset Phone Settings Handset NameContrast LanguagePreferred Line RegionInternet Settings InformationAdvanced Support informationFirmware Update Skype Ports To select your preferred versionChanging the Battery Battery Safety PrecautionsReset Troubleshooting Guide Telephone SolutionsUnit beeps Caller ID Solutions Skype SolutionsBase station does not receive an IP address Cannot connect to Skype from my workplace or schoolTime on the idle display is incorrect Cannot make a SkypeOut call SkypeOut call does not reach the person intendedShown as Main menu Skype Call History is suddenly emptyBattery Solutions Handset does not charge when placed in the chargerPlace the handset in the charger ButtonAccessory Information General Product CareCauses of Poor Reception Service Or refer inquiries toName of store Limited Warranty Products purchased or serviced outside the USA Limitation of WarrantyHow state law relates to this warranty Product RegistrationFirmware Update Contact First Time Start Up IndexBase Layout Handset Layout Base Station Handset Name Notification Alert Skype, SkypeMe, SkypeOut, SkypeIn, Skype Voicemail Skype logo and the S logo are trademarks of SkypeModel Rev Dom E/S Thomson Inc 07-09