RCA 28310 Cannot make a SkypeOut call, SkypeOut call does not reach the person intended, Shown as

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Cannot make a SkypeOut call.

•You may not be subscribing to this service. You need to have SkypeOut credit to use this service. You can buy SkypeOut credit at www.Skype.com.

•You are out of Skype credits. Check your available Skype credits via Service/ Skype Credit.

SkypeOut call does not reach the person intended.

•You may not have stored your country code. Check that your country code is registered via Settings/ Phone settings/ Region/Country code. You may also need to check your area code via Settings/ Phone settings/ Region/ Area code.

•For an international call, you may have dialled the country code incorrectly, please hold “0” until the display shows “+”, then dial the number starting with the country code.

Cannot send voicemails.

•You may not be subscribing to this service. You can buy SkypeOut voicemail service at www.Skype.com. Check if your voicemail is active via Service/ Voicemail.

Landline and mobile phones cannot call me via SkypeIn.

•You may not be subscribing to this service. You can buy SkypeIn service at www.Skype.com.

•You may be out of Skype credits. Check your status via Service/ SkypeIn.

•People calling your SkypeIn number may not wait long enough before they hang up. People calling you should allow the phone to ring at least five times before they hang up.

Cannot call via my landline connection.

•The base station is may not be connected to your landline. Connect the landline to your base station.

•The landline may be out of order. Check your landline connection with another traditional phone if available and hear if there is a dialling tone. If not, contact your landline provider.

•The base station may not be turned on. Turn on the base station.

Cannot access the main menu Contacts.

•You may be signed out from Skype. All contacts are stored in your Skype. Please sign in via Status/ Sign in to Skype. You can still place landline calls without a Skype connection.

Cannot see if a Skype contact is online as his or her online status is always

shown as

.

•The contact in question may not have been authorized. Send an Authorization request: From Contacts, select Option/ Advanced/ Request details. Whenever a person has accepted your request, you will be able to see his or her online status.

The main menu Skype Call History is suddenly empty.

•You may be signed out of Skype.The Skype call History list is deleted whenever you sign out. Sign in via Status/ Sign in to Skype. Please note: Old Skype call details will not be restored at the next sign in. Landline call history will always be kept.

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Contents Quick Guide On pagesPage Introduction Equipment Approval Information Notification to the Local Telephone CompanyLicensing Interference InformationHearing Aid Compatibility HAC FCC RF Radiation Exposure StatementTable of Contents Limited Warranty Before You Begin Parts Checklist for modelImportant Information Telephone Jack Requirements InstallationImportant Installation Guidelines Digital Security SystemHandset Layout Base LayoutRight soft button End/Power button/Skype statusLeft soft button Call/Speaker buttonLocate the battery compartment on the back of the handset Installing the PhoneInstalling the Handset Battery Insert the batteriesBase Station Find your preferred language Button until the handset powers onFirst Time Start Up Enter your local area code. Press to continueGetting Started with Skype If you do not have a Skype account, follow this procedureUse To input punctuation marks from Symbols table Create a New Skype AccountSign Into a Skype Account You are then directed to the SkypeAdd a Skype Contact Confirm contact can see you when youContacts Press to accept, to declineName and press Add a SkypeOut or Landline ContactUse with SkypeOut or landline Call a Skype Contact Make and Receive CallsSearch for Skype Users View profile Displays the selected name’s profileTo dial a landline number Receive a CallDial a Landline Number Preferred line. Choose one of the following optionsSpeakerphone Adjust the Earpiece VolumeMute the Microphone Start a New Call During a CallOnline Current time Status Skype credit Action Radio Battery Status Signal NotificationsMain Display Missed call Silent mode is activeSetting, depending on the current screen New voicemailMain Menu Programming your PhoneMain Menu Use or to navigate and highlightSign into Skype Skype SettingsPassword for automatic sign-in. Press to accept, to decline Press to select ContactsAdvanced Contact Menu Send Voicemail to a ContactView Contact’s Skype Profile Rename a ContactFrom the idle screen, press to enter the main menu Edit a SkypeOut Contact NumberBlock/Unblock a Contact Be indicated by Call HistoryRequest Contact Details Details View details regarding the callCall Waiting Caller ID Caller ID CIDReceiving CID Records Delete Remove the entryBy pressing Again Dialing Landline or Skype calls from Call HistoryStoring Landline CID or Skype Records in Internal Memory To select the desired calling methodListen to your voicemail Deleting a CID RecordVoicemails Phone Number See Intercom Contacts RequestsAdd Contact Receiving an Intercom CallPress and to select your preferred status Offline Sign OutMy Profile Change your Skype profilePrivate, press to select options Edit, Remove, Add Change PasswordAuto Sign Choose auto or manual signSkype Credit ServicesSearch SkypeInCall Forward Settings Call DivertVoicemail Welcome Message PrivacyVoicemail Activation Incoming Alert Type Manage Blocked UsersTones Intercom Ring Tones Ringing VolumeRing Tones Landline Ring TonesRegister / Deregister your handset Cordless SettingsTime & Date Contrast Phone SettingsHandset Name LanguagePreferred Line RegionAdvanced Internet SettingsInformation Support informationFirmware Update Skype Ports To select your preferred versionReset Changing the BatteryBattery Safety Precautions Unit beeps Troubleshooting Guide Telephone Solutions Caller ID Solutions Skype SolutionsTime on the idle display is incorrect Base station does not receive an IP addressCannot connect to Skype from my workplace or school Shown as Cannot make a SkypeOut callSkypeOut call does not reach the person intended Main menu Skype Call History is suddenly emptyPlace the handset in the charger Battery SolutionsHandset does not charge when placed in the charger ButtonCauses of Poor Reception Accessory InformationGeneral Product Care Name of store ServiceOr refer inquiries to Limited Warranty How state law relates to this warranty Products purchased or serviced outside the USALimitation of Warranty Product RegistrationBase Layout Handset Layout Base Station Handset Name Firmware Update Contact First Time Start UpIndex Notification Alert Model Skype, SkypeMe, SkypeOut, SkypeIn, Skype VoicemailSkype logo and the S logo are trademarks of Skype Rev Dom E/S Thomson Inc 07-09
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