Radio Shack 43-3814 owner manual Troubleshooting

Page 25

Problem

Suggestion

 

 

 

 

The handset stops working or works

Move the handset closer to the base.

poorly during a call.

 

Lift the base’s antenna to a vertical position.

 

 

 

 

Be sure the battery pack is charged. (If the battery power is too

 

low, it does not have enough power to light the display.)

 

 

 

If the base loses power while the handset is away, the security

 

access-protection code might change. Restore power to the

 

base, then place the handset back on the base. The CHARGE/

 

IN USE indicator lights, indicating that the code is set again.

 

 

 

Check the charging contacts on the handset and base. If they

 

are dirty, clean them with a pencil eraser.

 

 

You have an incoming call, but do not

Let the phone ring twice before you answer so the system has

receive any Caller ID information.

time to record the Caller ID information.

 

 

 

Check that the system is correctly and securely connected.

 

 

 

Check with your phone company to verify that your Caller ID

 

service is active.

 

 

The system does not answer calls.

Make sure the system is turned on.

 

 

 

Make sure the AC adapter is properly connected.

 

 

 

Check all phone line connections.

 

 

The system does not record the

Rec Time (recording time) is set to ANN (announce only). Set

callerss messages

it to 1 or 4.

 

 

 

Delete messages if memory id full.

 

 

Low Battery flashes every few

Be sure the battery pack is correctly connected.

seconds

 

Return the handset to the base to recharge battery pack.

 

 

 

If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot find the problem, take your phone to your local RadioShack store for assistance.

Troubleshooting

25

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Contents MHz Cordless Phone Contents Answering System Operation Important Safety Instructions Important Caller ID Information IntroductionMounting the Phone InstallationTelephone Highlights Answering System HighlightsOn a Wall Plate or Wall On a Desk TopCONNECTING, Charging and Replacing the Battery Pack Setting the HANDSET’S Ringer TONE/VOLUME Setting the Dialing ModeTurning the BASE’S Ringer ON/OFF Setting Auto TalkTurning Caller ID/CALL Waiting ON/OFF Storing Your Area CodeSelecting a Language Telephone OperationMaking and Receiving Calls Selecting the ChannelUsing Flash Setting the Handset VolumeUsing Redial Using Tone Services on a Pulse LineStoring a Name and Number in Memory Memory DialingEditing or Deleting a Number in Memory Chain-Dialing Service NumbersEntering a Pause Reviewing Memory NumbersCaller ID Operation Testing Stored Emergency NumbersReviewing Caller ID Records Dialing Numbers from a Caller ID Record ADDING/DELETING the Area CodeStoring a Caller ID Record in Memory Deleting Caller ID RecordsSetting the DAY/TIME Using the Menu ButtonAnswering System Operation Setting the Record Time Setting the Number of RingsSelecting the Outgoing Message RECORDING/DELETING AN Outgoing Message Setting the System to Answer CallsScreening Calls Recording Incoming MessagesRecording a Conversation Recording a MemoPlaying Messages Setting the Security Code Adjusting the VolumeDeleting Messages Remote OperationUsing the Toll-Saver Using Remote CommandsPress Then Remote CommandsProblem Suggestion TroubleshootingTroubleshooting FCC Statement CareFCC Wants YOU to Know LightningTelephone or power lines can damage your telephone Limited One-Year Warranty