ClearOne comm CHAT 150 user manual Introduction, Product Overview, Service and Support

Page 4

CHAPTER 1: INTRODUCTION

PRODUCT OVERVIEW

Thank you for purchasing the ClearOne Chat 150 group speaker phone. The Chat 150 is a speaker phone for individual or small group use. The Chat 150 connects to telephones, PCs, and video conferencing systems for rich, full-duplex audio communications.

You can use the Chat 150 with a variety of devices and applications, including:

Enterprise telephones, such as Avaya, Cisco, and others

Video conferencing systems, such as Tandberg, Sony, Polycom, and others

Internet telephony applications, such as Skype and Vonage

VoIP softphones, such as Avaya, Cisco, CounterPath, and others

Web conferencing, such as IBM/Lotus Workplace, Microsoft NetMeeting, and others

Instant messaging applications with voice, such AIM, MSN, and others

Audio playback, such as iTunes, Quicktime, RealPlayer, and others

SERVICE AND SUPPORT

If you need additional information on how to set up or operate your Chat 150 group speaker phone, please contact us. We welcome and encourage your comments so we can continue to improve our products and better meet your needs.

TECHNICAL SUPPORT

Telephone: 1.800.283.5936 (USA) or 1.801.974.3760

Fax: 1.801.977.0087

E-mail:tech.support@clearone.com

Web site: www.clearone.com

SALES AND CUSTOMER SERVICE

Telephone: 1.800.945.7730 (USA) or 1.801.975.7200

Fax: 1.800.933.5107 (USA) or 1.801.977.0087

E-mail:sales@clearone.com

PRODUCT RETURNS

All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product.

Chapter 1: Introduction 1

Image 4
Contents USER’S Manual Table of Contents Recovering from an Interrupted Firmware Update Introduction Service and SupportProduct Overview Important Safety Information Chat 150 Configurations UnpackingConnecting Chat 150 to a Telephone Getting StartedGetting Started Technical Services Click the Device Setup button on the Chat software Figure Connecting Chat 150 to a Video Conferencing Device Connecting Chat 150 to a Video Conferencing Device, StepOUT 12 Connecting Chat 150 to a Video Conferencing Device, Step 13 Connecting Chat 150 to a PC Connecting Chat 150 to a PC 16 Connecting Chat 150 to a PCUsing Chat 150 Configuration Software Installing Chat 150 SoftwareClick Next. The License Agreement screen appears Figure Using Chat 150 Configuration Software Technical Services ClearOne Chat Information Screen Device Setup 11 Device Setup ScreenMY Devices 12 My Devices ScreenUpdate Firmware & Database Check for Updates Automatic Updates14 Update Screen Ready to Update 16 Update Warning Dialogs Select File Manual Firmware Update Help AdvancedAudio settings are as follows Advanced Database Using Chat 150 Configuration Software 25 Edit Database Record Dialog Click Clear to clear all entries in the log window Using Chat LED IndicatorsVolume UP/DOWN and Mute Buttons Phone Breakout BOXTroubleshooting MaintenanceCaring for Your Chat Recovering from AN Interrupted Firmware Update Specifications AppendixCompliance Warranty