Troubleshooting Guide

TELEPHONE

No dial tone

•Check installation:

Is the base power cord connected to a working electrical outlet?

Is the telephone line cord connected to the base unit and the modular wall jack?

•Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or local service.

•Is the cordless handset out of range of the base? Move closer to the base

•Make sure the battery is properly charged (for 12 hours).

•Make sure the battery pack (in the handset) is properly installed.

•Does the handset beep when you press the talk/callback button? Does the charge indicator on the base turn on? The battery may need to be charged.

•Place handset in charge cradle for at least 20 seconds to reset the unit.

Dial tone is OK, but can ’t dial out

•Make sure the TONE/PULSE dialing mode is set to the type of phone service you are subscribed to.

Handset does not ring

•Make sure the handset ringer software switch is set to on.

•The handset may be out of range. Move closer to the base.

•You may have too many extension phones on your line.Try unplugging some extension phones.

•Check for a dial tone.