Cordless Internet Telephony Kit
| - There will be no beep if the handset's power is turned off previously. |
4. | Battery icon remains empty although the handset has charged for 24 hours. |
| Either the Handset’s battery is defective or the Handset is not placed properly on the base unit or charger. |
| - Please contact your dealer to purchase new rechargeable battery. |
| - Check to make sure the battery icon is scrolling. |
5. | No symbol on the display. |
| This could mean that the battery is not charged or the Telephony Kit is not properly connected. |
| - Verify that you’ve set up the Telephony Kit properly. |
| - Charge the battery. |
6. | Bad audio quality (crackles, echo, etc.) |
| There may be interference from nearby electrical appliances or the Base Station is installed in a room with |
| thick walls. If this is the case, move the PC to a different location. |
| The handset may be too far from the base unit. If so, move the Handset closer. |
7. | Cannot hear the other party clearly/ speaker too loud/quiet |
| The speaker volume on your PC or on the Handset may be set too low. Adjust the volume. |
8. | The phone does not ring when a call comes in. |
| The ringer may be off. Verify that the ringer is on. |
9. | Contact list/ User status returns UNAVAILABLE message |
| This may be caused by not starting or logging into SKYPE properly. Verify that SKYPE is logged into and |
| running properly. |
| Another cause may be the USB driver or the USB plug being disconnected. Verify that the USB driver is |
| functioning properly and that the USB plug is properly connected. |
70 | Appendix A: Troubleshooting |
| Common Problems and Solutions |