72 Help
•BT Business customers – call 154, choose option 2, when prompted by the Fault Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser.
•For other telephone service providers, please contact their customer services.
General sales enquiries:
•BT Residential lines – call 150. BT Business lines – call 152.
■For other telephone service providers, please contact their customer services.
Billing enquiries:
•Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
•By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled.
•Press MENU, then OK twice. Type in the following commands (depending upon what you wish to do) and send to 00000.
•
This will enable you to opt out from receiving voice text messages.
Note: Messages sent to 00000 are not charged for.
• | Turns off the opt out option. |
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com