Guarantee and service
The CC2300 is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
Please keep your sales (till) receipt – this is your guarantee. You should also keep
the original packaging material.
In the unlikely event that you need to return your CC2300 to our Repair Centre while it is under guarantee, there will be a £5 handling charge.
While the unit is under Guarantee
1.Disconnect the base unit from the telephone line and the mains electricity supply
2.Pack up all parts of your CC2300, using the original packaging. Remember to include the mains adapter
3.Return the unit to the shop where you bought it, making sure you take your sales receipt.
After the Guarantee has expired
If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee.
Then…
3.Call Binatone Helpline on 0845 345 9677 (for UK only) and ask for a quotation of the repair charge and details of where to send your CC2300 for repair.
4.Make sure you include with your CC2300:
Your name and address
A cheque or postal order for the value of the repair charge
5.Return your CC2300 to the address given by the Service Department.
* This does not affect your statutory rights.
Binatone Help Line : 0845 345 9677 | 32 |