Memorex MPH2410 operating instructions Troubleshooting Guide Telephone, Symptom Solution

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MPH2410.O/M.QXD 3/7/03 9:35 AM Page 33

 

TROUBLESHOOTING GUIDE (TELEPHONE)

 

 

 

 

 

 

SYMPTOM

SOLUTION

 

 

No dial tone

Check that the telephone line cord connectors at both

 

 

 

ends are pushed in firmly until they click.

 

 

 

 

 

 

 

If you had a power failure or had unplugged the base

 

 

 

unit, return the handset on the base unit for five to 10

 

 

 

seconds to reset the system.

 

 

Does not ring

Check to see if the RINGER switch is set to OFF.

 

 

 

 

 

 

 

You may have exceeded the Ringer Equivalence

 

 

 

Number (REN) limit of how many phones can be

 

 

 

connected to the same line. The REN total of all

 

 

 

devices (printed on the bottom label of each unit) should

 

 

 

not exceed five (5). Disconnect the appropriate units to

 

 

 

lower the REN total.

 

 

 

 

 

 

 

Check to see if you have programmed a number to be a

 

 

 

blocked call. Refer to the “BLOCKED CALLS” section of

 

 

 

the manual.

 

 

 

 

 

 

No power on the

Check for the Ni-Cd battery pack connection inside the

 

 

handset unit

battery compartment on the handset.

 

 

 

 

 

 

 

The handset rechargeable Ni-Cd battery pack may need

 

 

 

charging.

 

 

 

 

 

 

Does not charge

Make sure the charging contacts on both the base unit

 

 

 

and the handset are in contact during charging.

 

 

 

 

 

 

 

The charging contacts may need cleaning with an

 

 

 

alcohol-moistened cloth or pencil eraser.

 

 

 

 

 

 

Range is limited

Move the base unit so that it is centrally located in your

 

 

 

residence or office and make sure that the base unit is

 

 

 

not located near appliances.

 

 

Calls received flutters

The handset rechargeable Ni-Cd battery pack may need

 

 

or fades

charging.

 

 

 

 

 

 

Interference on

Choose an alternate channel using the DEL/CHAN

 

 

reception

button on the handset.

 

 

 

 

 

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Contents Model MPH2410 Important Safety Precautions Risk of Electric Shock Do not OpenImportant Safety Precautions FCC and Phone Company Information Contents Location of Controls and Indicators Installation Instructions DC 9V JackWall Mounting the Unit Standard Wall Jack Wall Mounting the Unit no Standard Wall Jack Uninstalling the Wall Mount BracketHeadset Connection Installation of the Rechargeable Battery Charging the Rechargeable BatterySetting the Ringer Volume SET-UP InstructionsSetting the Language Setting the First Ring Setting the Time and Date Setting the LCD Contrast Setting the PBX Number Setting the Flash Time Setting the Pause Time Setting the Voice Mail Setting the Message Waiting Setting the Area Code Telephone Operation TONE/PULSE SwitchPlacing a Call Receiving a Call What Appears in the Caller ID DisplayRedialing a Number Ending a Call Adjusting Earphone VolumeOUT of Range Using the Temporary Tone Call Waiting Paging the Handset Inserting a PauseMessage Waiting Function Checking the Caller ID LOG Deleting ONE NAME/NUMBER from the Caller ID LOGDeleting ALL NAMES/NUMBERS from the Caller ID LOG Dialing a Number in the Caller ID DisplayStoring Names & Telephone Numbers in the Phonebook Character MAP Chart Viewing the PhonebookDialing a Number from the Phonebook Saving Caller ID Information to the PhonebookEditing Telephone NUMBERS/NAMES Preferred Calls Deleting a Number from the PhonebookBlocked Calls Troubleshooting Guide Telephone Symptom SolutionTroubleshooting Guide Caller ID Care and Maintenance Memcorp, Inc Weston, FL