Memorex MPH2410 operating instructions Troubleshooting Guide Caller ID

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MPH2410.O/M.QXD 3/7/03 9:35 AM Page 34

TROUBLESHOOTING GUIDE (CALLER ID)

SYMPTOM

SOLUTION

 

 

The Caller ID LCD

Check the power connections.

panel is blank

 

Check the telephone line cord connections.

 

 

 

 

Check the batteries for proper installation.

 

 

 

The handset LCD panel will only start displaying

 

information after the first call is received.

The Caller ID LCD

The Caller ID unit will not function until you have Caller

panel does not show

ID service provided by your local phone company. Call

the caller’s name and/

your local phone company to have Caller ID installed on

or phone number

your telephone line.

 

 

 

Check your telephone line connections. Make sure all

 

connections are secure and connected.

 

 

 

If you have a telephone answering device (TAD)

 

connected with the unit, set the TAD to answer after two

 

rings or more.

 

 

 

If it is a blocked call or an out-of-area call, the caller’s

 

name and/or phone number will not appear on the

 

display.

 

 

 

If only the caller’s phone number appears on the display,

 

it may be a Single Data Message Format (SDMF) call,

 

as opposed to a Multiple Data Message Format (MDMF)

 

call.

 

 

Random characters

On rare occasions, the Caller ID information sent by the

and/or “DATA ERROR”

telephone company may have an error during the

on the LCD panel

transmission. This is not the fault of your Caller ID unit.

 

 

Cannot erase call

The DEL/CHAN button must be pressed and held for at

records in memory

least two seconds.

 

 

Cannot get Call Waiting

Subscription to Caller ID Call Waiting (CIDCW) is

identification on the

required from your local phone company for the CIDCW

LCD panel

function to operate properly. Call your local phone

 

company for details.

 

 

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Contents Model MPH2410 Risk of Electric Shock Do not Open Important Safety PrecautionsImportant Safety Precautions FCC and Phone Company Information Contents Location of Controls and Indicators DC 9V Jack Installation InstructionsWall Mounting the Unit Standard Wall Jack Headset Connection Uninstalling the Wall Mount BracketWall Mounting the Unit no Standard Wall Jack Charging the Rechargeable Battery Installation of the Rechargeable BatterySET-UP Instructions Setting the Ringer VolumeSetting the Language Setting the First Ring Setting the Time and Date Setting the LCD Contrast Setting the PBX Number Setting the Flash Time Setting the Pause Time Setting the Voice Mail Setting the Message Waiting Setting the Area Code Placing a Call TONE/PULSE SwitchTelephone Operation What Appears in the Caller ID Display Receiving a CallOUT of Range Ending a Call Adjusting Earphone VolumeRedialing a Number Paging the Handset Inserting a Pause Using the Temporary Tone Call WaitingMessage Waiting Function Deleting ONE NAME/NUMBER from the Caller ID LOG Checking the Caller ID LOGDialing a Number in the Caller ID Display Deleting ALL NAMES/NUMBERS from the Caller ID LOGStoring Names & Telephone Numbers in the Phonebook Viewing the Phonebook Character MAP ChartSaving Caller ID Information to the Phonebook Dialing a Number from the PhonebookEditing Telephone NUMBERS/NAMES Blocked Calls Deleting a Number from the PhonebookPreferred Calls Symptom Solution Troubleshooting Guide TelephoneTroubleshooting Guide Caller ID Care and Maintenance Memcorp, Inc Weston, FL
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