SpectraLink I640, E340, h340 manual Diagnostics Mode, Solving Coverage Issues, Screen

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SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

 

Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation

Solving Coverage Issues

Coverage issues are best resolved by adding and/or relocating access points.

Overlap issues may be resolved by reassigning channels to the access points or by relocating the access points. See the Troubleshooting section Access Point Problems for more information.

9.2Diagnostics Mode

The Diagnostics Mode is used to evaluate the overall quality of the link between the handset, AP, and infrastructure side equipment, such as Call Agent, NetLink SVP Server, and gateways. Unlike Site Survey, the Diagnostics Mode is used while the functional code is running, and during a call.

When Diagnostics Mode is turned on in the Admin menu, the handset can display diagnostic screens any time it is active (in a call).

The display of information is instigated by pressing the MENU key. Only four of the diagnostic counters listed below can be shown at a time. Pressing the MENU key multiple times will cycle through the various counters and the normal off hook (Call Agent) display. The numeric icon at the top of the display indicates what screen number is being displayed. For example the first time the MENU key is pressed, the 1 icon is shown, and the first four counters are displayed, the next time it is pressed, the 2 icon is shown, and the next four counters are displayed, the counters will be cycled through in this fashion until there are no more counters to be displayed. After all the counters have been displayed, the screen returns to the normal off hook Call Agent screen.

Note that the normal used of the MENU key is not available if Diagnostics Mode is enabled.

The information provided by the Diagnostics Mode includes:

Screen 1

Missed receive packet count since power up (MissedRcvCnt)

Missed transmit packet count since power up (MissedXmtCnt)

Receive retry count since power up (RxRetryCount)

Transmit retry count since power up (TxRetryCount)

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Contents Configuration and Administration NetLink e340/h340/i640 Wireless TelephoneMitel Networks 3300 and SX-200 ICP Trademark Information Table of Contents Icons and Conventions About This DocumentReferenced Documents Customer Support HotlineQoS and Security NetLink e340/h340/i640 Wireless Telephone OverviewQuick Start Guide Mitel Networks IP telephony server architecture example System DiagramSystem Components SpectraLink Corporation DHCP, Tftp NetLink Wireless TelephoneSpecifications WPA2-PSKDisplay Ringing and Tones Audio FeaturesIcon Icons shown in bold turns off when Startup SequenceEXT Active off-hook Handset ModesStandby on-hook PredialMenu display NetLink Wireless Telephone DisplaysStatus display area Line displayAdmin Menu NetLink Wireless Telephone ConfigurationOpening the Admin Menu End Call key Entering and editing Admin menu optionsAlphanumeric String Entry Select buttonWEP Admin menuAdmin Menu 2nd Level 3rd Level Items 4th Level 5th Level ESS IDClear PIN Number Admin Menu 2nd Level 3rd Level 4th LevelTransmit Power Maximum 50 mW † 30 mW † Phone Config License OptionNetwork Config IP Addresses Admin PasswordPush-to-talk Essid Security Regulatory Domain Transmit PowerRestore Defaults Diagnostics Run Site SurveyDiagnostics Mode Syslog ModePBX User-defined PreferencesStandby menu Standby menu item Nd Level Rd Level Th Level4th Level Standby menu item 2nd Level 3rd Level Telephone Ring Auxiliary Ring OK Up Phone Options System Info Channel Enable/Disable Audio Volume Tone V olume OK Up License Management Configuration ProcessRequirements SpectraLink Corporation Option Meaning Voice Messaging AccessMitel Networks VoIP Integration Factors CODECsSpectraLink Corporation Feature Programming 5220 key Feature Feature AssignmentFCN + Feature List Feature AccessLine Appearances Hot Desking SuperkeyResiliency Paging Call key Testing a HandsetRun Site Survey Diagnostic Tools7 b c Solving Coverage Issues Diagnostics ModeScreen M m m Screen Message type Errors Events Full Syslog ModeAP MAC MACConducting a Site Survey Certifying the NetLink Wireless TelephonesMessage Description Software MaintenanceUpgrading NetLink Wireless Telephones Normal Download MessagesDownload Failure or Recovery Messages Access Point Problems Troubleshooting NetLink Wireless Telephone ProblemsConfiguration Problems Message Description Action NetLink Wireless Telephone Status MessagesMessage Description Action Do not Power OFF PBX Dhcp Configuration NoteLAN Message Description Action Maintenance Index
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h340, I640, E340 specifications

The SpectraLink E340 is a robust and versatile mobile communication device designed specifically for business environments. Built to enhance productivity, this smartphone-like device boasts a range of features tailored to meet the needs of various industries, including healthcare, hospitality, and retail.

One of the standout characteristics of the E340 is its superior voice quality. Utilizing advanced Voice over IP (VoIP) technology, the device ensures crystal-clear audio, which is crucial for effective communication in fast-paced work settings. This high-quality voice capability minimizes misunderstandings, allowing employees to relay critical information quickly and efficiently.

The integrated Wi-Fi connectivity further amplifies the E340's functionality. By leveraging existing wireless networks, users can access communication tools and applications seamlessly, fostering real-time collaboration among team members. The device is also equipped with Bluetooth technology, offering compatibility with a range of accessories such as headsets, which enhances usability and convenience.

Durability is another defining feature of the SpectraLink E340. It is designed to withstand the rigors of demanding environments, with an IP54 rating that provides resistance against dust and water. This makes the E340 an ideal choice for industries such as healthcare, where devices are regularly exposed to spills and other contaminants.

Ergonomically designed, the E340 is lightweight and easy to handle, ensuring comfort during extended use. Its intuitive interface is tailored for efficient navigation, allowing users to access essential functions quickly without extensive training. The long-lasting battery life ensures that employees can remain connected throughout their shifts without the constant need for recharging.

The device supports a range of enterprise applications, allowing businesses to customize workflows and enhance operational efficiency. This adaptability makes it suitable for various use cases, from managing inventory in retail to providing instant communication in hospitals.

In summary, the SpectraLink E340 stands out in the market as a reliable communication tool that combines superior voice quality, Wi-Fi connectivity, durability, and ergonomic design. These features make it an excellent choice for organizations looking to enhance their mobile communication capabilities while ensuring that employees can stay connected and productive throughout their workday. Whether it’s onsite at a bustling hospital or within a dynamic retail environment, the E340 is engineered to facilitate seamless interactions and elevate workplace efficiency.