Topcom OG-T700 manual Troubleshooting, Warranty period, Warranty handling

TOPCOM OGATECH OG-T700/Twin/Triple/Quattro

8 Troubleshooting

Symptom		Possible cause	Solution
No display		Batteries uncharged	Check the position of the
			batteries
			Recharge the batteries
		Handset turned OFF	Turn ON the handset
No tone		Telephone cord badly	Check the telephone cord
		connected	connection
		The line is occupied by	Wait until the other handset
		another handset	hangs up
The icon	flashes	Handset out of range	Bring the handset closer to
			the base
		The base has no power	Check the mains connection
		supply	to the base
		The handset is not registered	Register the handset on the
		on the base	base
Base or handset do not ring		The ringing volume is zero or	Adjust the ringing volume
		low
Tone is good, but there is no		The dialling mode is wrong	Adjust the dialling mode
communication			(pulse/tone)
Not possible to transfer a call		The FLASH time is too short	Set the unit to Long Flash
on PABX			time
Telephone does not react to		Manipulation error	Remove the batteries and put
pressing the keys			them back in place

9 Warranty

9.1Warranty period

The devices have a 36-month warranty period. The warranty period starts on the day the new unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type). Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date of purchase and the unit-model are indicated.

9.2Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase note and a filled in service card.

If the unit develops a fault during the warranty period, the service centre will repair any defects caused by material or manufacturing faults free of charge, by either repairing or

30 TOPCOM OGATECH OG-T700/Twin/Triple/Quattro