Questions and Troubleshooting

PHONE DOES NOT RING

1.HI/LOW/OFF ringer switch is set to OFF position.

2.Line cord is disconnected at telephone outlet or at telephone end.

3.Phone is OFF HOOK. Make certain the hook switch is depressed when the handset is in the cradle.

4.SPEAKERPHONE indicator is on. Turn off speakerphone.

NO DIAL TONE

1.Wire is disconnected at telephone jack or at wall jack.

2.Test the telephone in a different wall jack. If it works, the first jack may be defective.

HAVE DIAL TONE BUT CANNOT DIAL OUT

1.Check if the PULSE/TONE switch is at the correct position.

REDIAL BUTTON DOES NOT FUNCTION

1.The telephone may have been momentarily disconnected from the telephone jack. The last number in memory would then be lost if batteries were not installed or if the battery was weak.

2.A telephone number dialed by pressing the DIAL button cannot be redialed by using REDIAL.

STATIC

1.Check to see if the coiled handset cord is loose.

2.Try a different phone in the wall jack. If you still get static, the problem is in the line. Call the telephone company.

BLANK SCREEN

1.Check if the adapter is connected properly.

CALLERS ARE NOT DISPLAYED ON THE SCREEN

1.Verify that you have subscribed to the appropriate service (Caller ID and Call Waiting Caller ID) from your telephone company. If you only subscribed to the Caller ID service, this unit will not display the call waiting caller ID information.