2.Check if your answering machine is set to answer the call before 2 rings.
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING AUDIO SOUND
1.Verify that you have subscribed to the Call Waiting Caller ID service from your telephone company.
2.Check if the line cord from the wall is connected to the jack labeled LINE and the telephone or answering machine is connected to the jack labeled PHONE.
MESSAGE ERROR HAPPENS FREQUENTLY
1.Caller information was not transmitted properly. Check with your telephone company to see if there is a problem with your phone line.
Since our special design will always retain your stored call records, we encourage you to disconnect all the telephone cords, adapter and battery, and then reinstall the unit step by step per this instruction manual before you ask for service.
SPECIAL NOTE: The call records will not be erased when the adapter is disconnected. A special E2PROM design allows the unit to always retain your stored call records after you disconnect the adapter.
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