Asus S2 manual Troubleshooting

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A.6 Troubleshooting

When the phone and wireless settings are configured properly, the main display should show the following. This means that the phone is ready to use.

Following are some situations you might encounter, indicating that there is a problem with the connection, and the possible actions you can take.

Message displayed

 

Problem description

Action to take

WiFi Disconnected

1. The phone was not

Reconfigure the

 

 

configured properly.

phone settings.

 

2.

Communication

See section “2.2.3

 

 

between the phone

Handset Mode

 

 

and the Wireless Link

Switch and WiFi

 

 

USB dongle is not

Configure

 

 

established.

 

No Service

1.

The communication

See section “2.2

 

 

between the phone and

Optimizing the

 

 

the Wireless Link USB

AiGuru S2 Utility

 

 

dongle is established.

settings” to launch

 

2.

The AiGuru S2 Utility

the AiGuru S2 Utility.

 

 

has not been launched.

 

 

 

 

 

Skype™ Logged Off

1.

Skype™ is not launched

Make sure that you

 

 

on your PC or logged in

have Internet access

 

 

with personal account.

and that you have

 

2.

There is no Internet

launched and logged

 

 

access.

into Skype™

 

 

 

 

Different from Offline (Presence), the message Skype Logged Off denotes some possible problems of the Skype utility or the lack of internet access.

AiGuru S2 Wireless Skype Phone

A-23

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Contents AiGuru S2 Copyright 2007 ASUSTeK Computer INC. All Rights Reserved E2944 First Edition MarchSafety precautions Table of contents Appendix Reference information Windows Vista Configuraton Windows SideShowFAQ How this guide is organized About this guideConventions used in this guide What is SkypeTM Get AiGuru S2 Phone convenience when you use SkypeTMWelcome Page Package contents System requirements SpecificationsSpecifications Xiv Basic information Earpiece/Speaker Phone layoutFront view Back viewMicrophone Volume adjustment buttons. Adjusts the phone volumeSide view left Bottom viewBattery information Battery power levelsRemoving and installing the battery To remove the battery Charging the battery Low battery indicatorUSB direct charging Idle mode Turning the phone on or offDisplay layout SideShow Main menuInstalling and using the AiGuru S2 Utility Requirements for installing the AiGuru S2 utility Installing the AiGuru S2 UtilityTo install the AiGuru S2 Utility To connect the Wireless Link USB dongle Page To install Skype Page To continue AiGuru S2 Utility installation Page Optimizing the AiGuru S2 Utility settings Message StatusWi-Fi Disconnect Follow the instructions below for firmware updating Firmware upgradeWiFi Music Settings Page Handset Mode Switch and WiFi Configure Handset Mode SwitchConfiguration screen WiFi Configure Installing and using the AiGuru S2 Utility Getting to know Using an entry in the Contact List SkypeMaking a call For SkypeOut number For Skype contactOptions to SkypeOut Call Search a contact by names Searching a contact in the Contact ListUsing the numeric keypad Hang up a callConference call Repeat the previous steps to add Presence Play a Voicemail Skype VoicemailDelete a/all Voicemails To activate or inactivate Chat Alert Chat AlertCall List Page Missed call alert My Profile Play mode WiFi MusicSound mode Language SettingsBacklingt Time DisplayBrightness System info WiFi StatusFirmware Version MAC AddressLoad Default Windows SideShow Installing AiGiuru S2 utility Install this driver software anyway to continue Page Page Click Install to continue Click Run to run the Feed Viewer AiGuru S2 Wireless Skype Phone Changing Skype Privilege Level Setting up Wireless Music Windows Mail Using Windows SideShow functionPage 2 RSS Page Windows Vista Configuration and Windows SideShow Reference information Setting PC-cillin AiGuru S2 Wireless Skype Phone Add AiGuruIn PC-cillin Page Allow Key in AiGuru in the Name of program control rule fieldSetting the Windows Firewall Windows XPFrom the Control Panel, select Windows Firewall Windows Vista Page Subscribing RSS feeds Click Subscribe to this feed After the subscription, you can see it in your Feeds list Gadgets you’ve selected will show on your AiGuru S2 Federal Communications Commission Interference Statement Safety statements Safety InformationRegulatory Information/Disclaimers FCC RF Radiation Exposure Statement Declaration of ConformityEU RF Exposure Statement Japan Wireless Operation Channel for Different DomainsFrance Restricted Wireless Frequency Bands North AmericaUL Safety Notices Nordic Cautions Power Safety RequirementProper Disposal Safety Warnings Troubleshooting Q4. Why is there no symbol on the display? Q2. Why does the screen show WiFi Disconnect?Q7. Why does the phone not ring when a call comes in? Q9. Why can I not SkypeOut?Q10. Why am I not getting any tone response from Skype? Page Page Asus Computer International America Asus contact informationASUSTeK Computer INC. Taiwan ASUSTeK Computer INC. Asia-PacificAsus Computer China Asus Holland B.V. NetherlandsAppendix Reference information