Troubleshooting your Avaya 1210 IP Deskphone

Table 10: Troubleshooting Virtual Office (Part 3 of 4)

Displayed

Probable cause

Action

message

 

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (3)

entered.

 

 

 

 

 

Remote IP Deskphone

Notify system

 

has no Station Control

administrator.

 

Password.

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (4)

entered.

 

 

 

 

 

Attempt to log on to a

Go to an Avaya 1120E

 

remote Avaya 1120E IP

IP Deskphone or an

 

Deskphone or an

Avaya 2050 IP

 

Avaya 2050 IP

Softphone and try

 

Softphone from an

again, or consult your

 

Avaya 140E IP

local system

 

Deskphone (some

administrator.

 

restrictions apply).

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (6)

entered.

 

 

 

 

 

Incorrect Station

Select Retry, and try

 

Control Password

again with the correct

 

entered.

Station Control

 

 

Password.

 

 

 

Server

Network problem.

Notify system

Unreachable (1)

 

administrator if the

 

 

problem persists.

 

 

 

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Avaya 1210 manual Troubleshooting Virtual Office Part 3