Troubleshooting your Avaya 1210 IP Deskphone
Table 10: Troubleshooting Virtual Office (Part 2 of 4)
Displayed | Probable cause | Action | |
message | |||
|
| ||
|
|
| |
Invalid ID (1) | Incorrect User ID | Enter correct User ID. | |
| entered. |
| |
|
|
| |
| User ID is not in | Notify system | |
| Gatekeeper database. | administrator. | |
|
|
| |
Invalid ID (2) | Incorrect User ID | Enter correct User ID. | |
| entered. |
| |
|
|
| |
Invalid ID (3) | Incorrect User ID | Enter correct User ID. | |
| entered. |
| |
|
|
| |
| User ID in Gatekeeper | Notify system | |
| database points to | administrator. | |
| originating Call Server. |
| |
|
|
| |
Locked from | Three failed attempts to | Wait one hour for the | |
Login | enter the correct | lock to clear | |
| Station Control | automatically, or notify | |
| Password. | system administrator to | |
|
| clear lock. | |
|
|
| |
Permission | Remote IP Deskphone | Notify system | |
Denied (1) | has no Station Control | administrator. | |
| Password. |
| |
|
|
|
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