Operating your Avaya 1210 IP Deskphone

Press the Headset key if a headset is connected to your IP Deskphone.

Managing calls during a call

You can use the following features during a call:

“Using Call Hold” on page 83

“Using Call Waiting” on page 84

“Transferring a call” on page 85

“Using Timed Reminder Recall” on page 86

“Using Attendant Recall” on page 87

“Using Call Park” on page 88

“Recording a Calling Party (Caller) Number” on page 90

“Displaying call details” on page 91

Using Call Hold

Use the Hold feature to retain your current call and answer another call. Place the original call on hold and then answer the second call.

Placing a call on hold

Use the following procedure to place a call on hold.

 

1. Press the Hold key.

(Hold)

The LCD indicator flashes besides the

line on hold.

 

Note: Enabling Automatic Hold automatically places the active call on hold when you answer the second call.

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Avaya 1210 manual Managing calls during a call, Using Call Hold, Placing a call on hold